FTP server disabled

[RF Thomas]

We have several Itanium and Alpha systems running OpenVMS 8.3 or newer.  We recently purchased two RX260 with fatory loaded software.  We were surprised that systems manufactured in June were shipped with 8.3-1H1.  We have configured TCPIP using TCPIP$CONFIG.COM.  Everything works except FTP on one of the systems.  We do not see any differences between the systems.

The following shows what is thought to have started:

SDOC07> sho log /table=tcpip*

(TCPIP$STARTUP_TABLE)

  "TCPIP$FTP_CLIENT_STARTED" = "Completed: 13-SEP-2011 10:29:28.94  User: ASTHOM
AS"
  "TCPIP$FTP_STARTED" = "Completed: 13-SEP-2011 10:29:28.92  User: ASTHOMAS"
  "TCPIP$PROXY_STARTED" = "Completed: 13-SEP-2011 10:29:28.89  User: ASTHOMAS"
  "TCPIP$REXEC_STARTED" = "Completed: 13-SEP-2011 10:29:28.96  User: ASTHOMAS"
  "TCPIP$RLOGIN_STARTED" = "Completed: 13-SEP-2011 10:29:28.99  User: ASTHOMAS"
  "TCPIP$RSH_STARTED" = "Completed: 13-SEP-2011 10:29:29.00  User: ASTHOMAS"
  "TCPIP$TELNET_STARTED" = "Completed: 13-SEP-2011 10:29:29.04  User: ASTHOMAS"
SDOC07>

The service is disabled:

SDOC07> tcpip sho serv ftp /full

Service: FTP
                           State:     Disabled
Port:               21     Protocol:  TCP             Address:  0.0.0.0
                           User_name: not defined     Process:  TCPIP$FTP
SDOC07>

when we try to enable the service the following messages are logged:

SDOC07> tcpip enable service ftp
%%%%%%%%%%%  OPCOM  13-SEP-2011 12:24:37.53  %%%%%%%%%%%
Message from user INTERnet on SDOC07
INTERnet ACP Activate FTP Server

%%%%%%%%%%%  OPCOM  13-SEP-2011 12:24:37.53  %%%%%%%%%%%
Message from user INTERnet on SDOC07
INTERnet ACP NOLISTEN Process creation success: Service - FTP

SDOC07>
%%%%%%%%%%%  OPCOM  13-SEP-2011 12:24:37.63  %%%%%%%%%%%
Message from user INTERnet on SDOC07
INTERnet ACP Error during process startup, Nolisten Service Disabled - FTP Serve
r

SDOC07>
%%%%%%%%%%%  OPCOM  13-SEP-2011 12:24:37.63  %%%%%%%%%%%
Message from user INTERnet on SDOC07
INTERnet ACP Deactivate FTP Server

We can execute the procedure, SYS$SYSTEM:TCPIP$FTP_RUN.COM, in a terminal window and clients can successfully connect and transfer files.

We have compared things to the other systems and do not see any issues.

I'm trying to debug this at our customer's facility.

[Volker Halle]

Consider to have a look at SYS$SYSDEVICE:[TCPIP$FTP]TCPIP$FTP_RUN.LOG - any error messages ?

Volker.

[The Brit]

Also suggest that you check the default directory setting for the TCPIP$FTP user in SYSUAF, and the ownership/protection on the sys$specific:[tcpip$ftp] directory and contents.

If TCPIP$FTP is not pointed to [TCPIP$AUX,TCPIP$FTP], and if TCPIP$FTP does not own this directory, then the service will start, then immediately terminate.   Often there is no log because TCPIP$FTP may not have write access to the directory.

Dave.

[RF Thomas]

Thank you.  The log file finally shoed that one of command files called out in our sylogin.com had it protection set tootight.