- Community Home
- >
- Servers and Operating Systems
- >
- Operating Systems
- >
- Operating System - OpenVMS
- >
- VMS 8-3, IA64 crash assistance
Categories
Company
Local Language
Forums
Discussions
Forums
- Data Protection and Retention
- Entry Storage Systems
- Legacy
- Midrange and Enterprise Storage
- Storage Networking
- HPE Nimble Storage
Discussions
Discussions
Discussions
Forums
Forums
Discussions
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
- BladeSystem Infrastructure and Application Solutions
- Appliance Servers
- Alpha Servers
- BackOffice Products
- Internet Products
- HPE 9000 and HPE e3000 Servers
- Networking
- Netservers
- Secure OS Software for Linux
- Server Management (Insight Manager 7)
- Windows Server 2003
- Operating System - Tru64 Unix
- ProLiant Deployment and Provisioning
- Linux-Based Community / Regional
- Microsoft System Center Integration
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Community
Resources
Forums
Blogs
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО03-20-2007 09:56 PM
тАО03-20-2007 09:56 PM
A multi-threaded process (written in Pascal) seems to be the main cause of a system crash (some details attached). Its been sometime since I've looked at crash dumps (alpba) so I was wondering if there was any information/tips specific to the Itanium platform?
cheers
Brian
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО03-20-2007 10:39 PM
тАО03-20-2007 10:39 PM
Re: VMS 8-3, IA64 crash assistance
the system is crashing due to an ASTFLT exception.
Make sure you've installed the most recent patches. VMS83I_UPDATE-V0200 and a couple of others have been released during the last 4 weeks.
Volker.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО03-20-2007 10:44 PM
тАО03-20-2007 10:44 PM
Re: VMS 8-3, IA64 crash assistance
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО03-20-2007 11:03 PM
тАО03-20-2007 11:03 PM
Re: VMS 8-3, IA64 crash assistance
The general techniques of interpreting a dump are similar to those on Alpha, albeit with a different instruction set and hardware registers.
Even though you have applied the patch, I would ensure that the dump is archived, in the event that the problem recurs. If the problem recurs, I would recommend escalating the problem to the support center.
- Bob Gezelter, http://www.rlgsc.com
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО03-21-2007 12:58 AM
тАО03-21-2007 12:58 AM
Re: VMS 8-3, IA64 crash assistance
There is also a fix in VMS causing the system to survive and only the process to be killed.
It involves a modified SYS$LOADABLE_IMAGES:EXCEPTION.EXE (Link File Id X-5, Link Time 18-SEP-2006). The HP internal reference is CLDNOTES #6027. I haven't seen a public available patch yet.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО03-21-2007 01:16 AM
тАО03-21-2007 01:16 AM
Re: VMS 8-3, IA64 crash assistance
The current version of Exception.exe has a link time of 29-JUN-2006 23:20:22.77, is the implication then that I've missed a patch somewhere?
cheers
Brian
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО03-21-2007 01:22 AM
тАО03-21-2007 01:22 AM
Re: VMS 8-3, IA64 crash assistance
please carefully check, whether ALL PASCAL modules in your application have been re-complied with PASCAL V6 !
As far as I can see, there have been no patches issued for OpenVMS I64 V8.3, which have included EXCEPTION.EXE. Andreas has received a special version from HP...
So if all of your PASCAL modules have been recompiled with PASCAL V6, consider to escalate this crash problem to HP.
Volker.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО03-21-2007 01:47 AM
тАО03-21-2007 01:47 AM
Re: VMS 8-3, IA64 crash assistance
once you know what you need to be looking for...
USP = FFFFFFFF.FFFEFD00
This does not look like a healthy value for the user mode stack pointer.
Volker.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО03-21-2007 01:55 AM
тАО03-21-2007 01:55 AM
Re: VMS 8-3, IA64 crash assistance
Looks like all the code has been compiled with the right version of the Pascal compiler. Installation of the patch made no difference as the system has just gone again (the periods betweem crashes is random).
The USP does look wrong.
I've asked our suppliers to raise a call with HP.
cheers
Brian
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО03-21-2007 03:34 AM
тАО03-21-2007 03:34 AM
Re: VMS 8-3, IA64 crash assistance
there are different flavors of PASCAL around.
Our (corrected) version is V6.0-110.
I think V6.0-107 did still contain the bug.
Best ask JR if you got a version below 110.
Andreas