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Operating System - Tru64 Unix
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StorageWorks Command Console error

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k1sa
Occasional Advisor

StorageWorks Command Console error

Hello!
I have ALPHA DS25 server (Tru64 UNIX 5.1b on it) with KZPCC-AC RAID controller. For this controller online managing, I installed KZPCC Agent v.2.3.0.0.42. On other computer with Win2000SP4 I installed StorageWorks Command Console (SWCC) v2.2.0.213. From SWCC I can connect to my ALPHA server, I can see information about KZPCC controller. SWCC show, that agent on DS25 server installed and run properly.
PROBLEM: When I try open Storage window, SWCC show me error: "Unable to connect, call to gethostbyaddr failed: Valid name, no data record of request type".
What can I do, to resolve that problem?
3 REPLIES
Ivan Ferreira
Honored Contributor

Re: StorageWorks Command Console error

By this message:

"gethostbyaddr failed"

It looks that is a problem with name resolution (hosts/DNS). What I don't know is the name of what is trying to resolve.
Por que hacerlo dificil si es posible hacerlo facil? - Why do it the hard way, when you can do it the easy way?
Rob Leadbeater
Honored Contributor
Solution

Re: StorageWorks Command Console error

Hi,

That error would appear to suggest a reverse DNS lookup up problem...

From your Windows PC check (with nslookup) that you can get the hostname of the Alpha given the IP Address.

Hope this helps,

Regards,

Rob
k1sa
Occasional Advisor

Re: StorageWorks Command Console error

Thank's to all! I resolved problem.