Checking Warranty (Product Number Required)

[JNS_1]

We have some Proliant servers with 10-digit serial numbers. To use the online warranty checker, we also need to supply the product number.

So far I have been unable to retrieve the product number electronically (the WMI class Win32_BASEBOARD is not implemented according to the support docs).

I don't want to visit each server, and check the chassis sticker, or boot into RBSU to collect product numbers.

I know there is online product number detection, but these servers don't have web access.

Is there a WMI class (or other method) that we can use to retrieve the product number?

Thanks in advance, Jim.

[juan quesada]

hi,
send an e-mail to srg@hp.com with all your serial numbers.

they will reply with warranty/contract status

[Cederberg]

Win32_ComputerSystem_OEMStringArrayLabel

This is what we use to retrive the product number from the server via WMI...

Seems to work on most servers..