DL580 G5 ASR Detected by System ROM

[ChristoP]

We had an ASR on the server with the following message in the IM Log:
An Unrecoverable System Error has occurred (Error code 0x0000002E, 0x00000000)
also have the following in the same log but viewed from Insight Diagnostics:
Unknown - Code: 3 - Class: 20

Windows x64 2003 EE in a active/passive cluster with SQL Server 2005 running at the time of the failure (128GB RAM). No entries in the Windows event logs indicating any hardware problems before the auto-reboot.

Insight diagnostics and System management all clear. Running PSP 7.90.

Planning to log a HP support call on same, but assistance would be appreciated in the mean time to identify the source of the problem.

[KarloChacon]

hi

maybe you already called HP
but the fix is update System ROM

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=3454575&swItem=MTX-6ca51fc87f704dc5980ce5dd4e&prodNameId=3562405&swEnvOID=1113&swLang=8&taskId=135&mode=5

"Version: 2008.09.01 (29 Aug 2008)
Fixes

Resolved an intermittent issue that can result in a Microsoft Windows Blue Screen, Linux kernel panic, or other error with other operating systems. This issue is typically logged to the HP Integrated Management Log (IML) as "An Unrecoverable System error has occurred (Error code 0x0000002E, 0x00000000)." "

test and let us know
bye

[ChristoP]

Thank you for the reply, we will apply the latest ROM software/patch.

Regards