DL585 running SuSe

[Glenn S. Davidson]

I have an interesting problem and I cannot seem to find an answer so I figured I would seek professional OS help! I have posed this question in the Openview forum and no one can help me so I thought I would try here.

The background is that a script in Openview is failing trying to discover the volume group configuration on this server. Part of this discovery is to retrieve the hardware path for the disks. I checked the script and it's looking for the hardware path in /proc/scsi/scsi but this file is empty. All our servers are pretty much the same and this file is empty on all of them so here are my questions.

WHY!?!

I checked and it is running a RAID controller and the hwinfo command returns:

root # hwinfo --disk
23: None 00.0: 10600 Disk
[Created at block.190]
Unique ID: Q1WQ.kjXhxzegEH5
SysFS ID: /block/cciss!c0d0
Hardware Class: disk
Model: "CCISS disk 0/0"
Device: "CCISS disk 0/0"
Device File: /dev/cciss/c0d0
Device Number: block 104:0-104:15
BIOS id: 0x80
Geometry (Logical): CHS 35139/255/32
Size: 286734240 sectors a 512 bytes
Config Status: cfg=yes, avail=yes, need=no, active=unknown

and when I check /proc/driver/cciss/cciss0 I get:

root # more /proc/driver/cciss/cciss0
cciss0: HP Smart Array 6i Controller
Board ID: 0x40910e11
Firmware Version: 2.36
IRQ: 19
Logical drives: 1
Current Q depth: 0
Current # commands on controller: 0
Max Q depth since init: 5
Max # commands on controller since init: 384
Max SG entries since init: 31
Sequential access devices: 0

cciss/c0d0: 146.80GB RAID 1(1+0)

I realize that this is not something I will be able to fix on my own but I'm hoping that some SuSe expert can explain why /proc/scsi/scsi is empty and if it's supposed to be. We are running SuSe 9.x and 10.x versions.