Issues with cqmgserv.exe after PSP 7.4 upgrade

[Mike Keller_3]

I would try removing them all, and add them back in one by one.

[Andrew_346]

Eh, HP has an image of my OS and have it running it their lab... I'm going to let the good folks who wrote the SW do the troubleshooting. As of right now, Engineering, 3rd level support and soon to have the software developers involved. Since this is my core SQL server, I don't like to test things out on it...

[Bill Gushue]

To keep you updated: A member of the escalation team asked me to try making the System Information sub-agent inactive. I did this and once the agents were restarted, the CPU usage returned to normal. They're still debugging, but it looks like they're narrowing it down.

[Andrew_346]

I got an email from the engineer I've been working with. They are very close to a driver fix. They are going to apply it to the environment they've reproduced it on in 3rd level support then try it on a replica of my DL760 that the engineer has built up.

I'll post up how it goes.

[Brian Daugherty_2]

disabling the System Information sub-agent and restarting the services brought the CPU usage down to normal for me. thanks for the tip! will be waiting for the official fix.

[Daniel Mosmeyer_1]

Has there been any new news lately?

[Andrew_346]

The engineer I've been working with has sent me a new cpqhlth.dll that they are not ready to release to the public yet. It has resolved my issue with CPU usage, but it has brought back some error messages that I used to receive about PS redundancy being lost (then immediately resolved)...

I'll be in touch with them today and see where we go from here. I really wish I could give this DLL out so others could test it, but I have been asked to honor their request to keep it under wraps right now.

Hopefully we will have a fix out to the masses ASAP. I know everyone on this thread wants a permanent resolution and fast.

-Andrew

[Terry Hutchings]

Andrew, the errrors you're getting again may be normal in your situation. Are you running the server on high or low voltage?

[Andrew_346]

120V. Unfortunately both PS are on the same circuit. I'm working to get these servers moved into my direct control in a colocation datacenter that meets my specs. The current configuration is something I've inherited and am working to resolve.

[Daniel Mosmeyer_1]

Still no word? I've been out a week with family matters.....