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No light in Drives

SBilsoe
Visitor

No light in Drives

DL360 Gen9 with Win Server2012R

 

After en update there is no light in the servers HD drive.

We are also now missing ab Base System driver

Any idea where to search -

 

1 REPLY
rajatmitra
HPE Pro

Re: No light in Drives

HI SBilsoe,

                Could you elaborate on what update was performed on the server? Also is it that the drives are functioning and just that the LED on the drives are not functioning or the drives stopped working altogether?

               Regarding your query about the 'Base Driver': I guess you are seeing it in 'Device Manager'. Its the drivers for iLO. If they are not installed, 'Device Manager' will display it as 'Base Driver'. Please install the below mentioned drivers in the same order.

iLO 3/4 Channel Interface Driver for Windows: https://support.hpe.com/hpsc/swd/public/detail?sp4ts.oid=1009143853&swItemId=MTX_e74f93921947408eb5de783d27&swEnvOid=4184

iLO 3/4 Management Controller Driver Package for Windows: https://support.hpe.com/hpsc/swd/public/detail?sp4ts.oid=1009143853&swItemId=MTX_e196fcb67e1941de959751786f&swEnvOid=4184

I am HPE Employee

Best regards,
Rajat

I work for HPE. The comments in this post are my own and do not represent an official reply from the company. No warranty or guarantees of any kind are expressed in my reply.

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