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07-28-2004 05:05 AM
07-28-2004 05:05 AM
ProLiant DL380 G2 NMI errors
We have a DL380 G2 that is continually crashing. On bootup after crash there is this System Event log entry:
Event Type: Error
Event Source: cpqasm
Event Category: None
Event ID: 4207
Date: 7/28/2004
Time: 8:17:47 AM
User: N/A
Computer: DCLNU01
Description:
The system encountered a Non-Maskable Interrupt (NMI) prior to this boot. The NMI source was: User initiated crash via NMI dump switch.
Data:
0000: 00 00 00 00 09 00 4e 00 ......N.
0008: 00 00 00 00 6f 10 35 c4 ....o.5Ã
0010: 00 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
HP Integrated Management Log shows this entry:
User Initiated Blue Screen Trap
Started happening under Windows 2000. Upgraded all firmware and rebuilt server with Windows Server 2003 Standard and latest SmartSart CD (7.10), but shows same behavior. Server is a domain controller, also runs DNS and DHCP. Dual 1130 Mhz CPUs, 1280 MB RAM. Using onboard Smart Array 5i array controller in RAID 5 configuration (3 drives).
Any help would be appreciate
Event Type: Error
Event Source: cpqasm
Event Category: None
Event ID: 4207
Date: 7/28/2004
Time: 8:17:47 AM
User: N/A
Computer: DCLNU01
Description:
The system encountered a Non-Maskable Interrupt (NMI) prior to this boot. The NMI source was: User initiated crash via NMI dump switch.
Data:
0000: 00 00 00 00 09 00 4e 00 ......N.
0008: 00 00 00 00 6f 10 35 c4 ....o.5Ã
0010: 00 00 00 00 00 00 00 00 ........
0018: 00 00 00 00 00 00 00 00 ........
0020: 00 00 00 00 00 00 00 00 ........
HP Integrated Management Log shows this entry:
User Initiated Blue Screen Trap
Started happening under Windows 2000. Upgraded all firmware and rebuilt server with Windows Server 2003 Standard and latest SmartSart CD (7.10), but shows same behavior. Server is a domain controller, also runs DNS and DHCP. Dual 1130 Mhz CPUs, 1280 MB RAM. Using onboard Smart Array 5i array controller in RAID 5 configuration (3 drives).
Any help would be appreciate
1 REPLY 1
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07-28-2004 12:55 PM
07-28-2004 12:55 PM
Re: ProLiant DL380 G2 NMI errors
Steve:
I am inclined to think this is an O/S config error; can you attach a small dump (64K) the next time it crashes?
We can look to see if the server is halting on a specific driver or service.
I am inclined to think this is an O/S config error; can you attach a small dump (64K) the next time it crashes?
We can look to see if the server is halting on a specific driver or service.
Enjoy!
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Do you need help with your HP product?
Try this: http://www.hp.com/support/hpgt
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