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Proliant 3000 - Drive Array Configurations Problem

 
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Sean Smith_7
Advisor

Proliant 3000 - Drive Array Configurations Problem

I'm trying to set up my Proliant 3000 with a single 18.2 gig HD (supposedly wiped clean, but no way of knowing). The previous drives were removed before I got my hands on it, hence the following;


"Slot 2 Compaq SMART-2DH Array Controller (rev C, v2.08) 0 Logical Drives
1785-Slot 2 Drive Array Not Configured
Drive positions appear to have been changed.
Run Drive Array Advanced Diagnostics if previous positions are unknown.
Then turn system power OFF and move drives to their original positions.

Scanning for SCSI Devices... No SCSI Devices Detected

Press "F1" key to continue
"f10" key for System Partition Utilities"


[Even if I knew the original drive positions, I don't have the drives available to reinsert them...]

I've tried inserting SmartStart 5.5 CD, and even a floppy disk that I made using a utility from SS 5.5.
It doesn't matter whether I press F1 or F10 since both give me two POST error beeps and a;

"Invalid system disk
Replace the disk, and then press any key"

Is the machine even reading my CD or floppy disks? How can I tell?
13 REPLIES
Steven Clementi
Honored Contributor

Re: Proliant 3000 - Drive Array Configurations Problem

Sean:


It looks like the server is not even reading your CD-ROM or Floppy.

You can try booting the server without the hdd in it and see if the cd-rom boots up. If so, you should be able to then place the hdd back in and wait a few minutes for the array to recognize it.


More than likely, the system Partition utilites were ON the original HDD so they are not available anymore.


Is there an option to enter the Smart Array Utility during post? If so, go in and delete any existing arrays. That should let the system see there is no bootable hdd and pass on to the cd-rom.


Steven
Steven Clementi
HP Master ASE, Storage and Clustering
MCSE (NT 4.0, W2K, W2K3)
VCP (ESX2, Vi3, vSphere4, vSphere5)
RHCE
NPP3 (Nutanix Platform Professional)
Sean Smith_7
Advisor

Re: Proliant 3000 - Drive Array Configurations Problem

Without the HD in place, it says;

"Slot 2 Compaq SMART-2DH Array Controller (rev C, v2.08) 0 Logical Drives
1785-Slot 2 Drive Array Not Configured
No Drives Detected

Scanning for SCSI Devices... No SCSI Devices Detected

Press "F1" key to continue
"f10" key for System Partition Utilities"


Is there a jumper inside I can use to reset the CMOS or something?
Plamen Radev
Occasional Advisor
Solution

Re: Proliant 3000 - Drive Array Configurations Problem

Sean:

As I understand you are starting a new system with one HDD.
You can use Compaq/HP System Erase utility (make a bootable System Erase floppy from your SmartStart).
The System Erase will bring your ProLiant 3000 to the factory default configuration. You can then install the system booting from the SmartStart CD and performing an automatic/guided installation.
Make sure first your CD is working (may need cleaning).

Plamen
Steven Clementi
Honored Contributor

Re: Proliant 3000 - Drive Array Configurations Problem

Sean:

Did you press f1 (when you didn't have the drive in the server) to see if it would boot from the cd? What was the outcome?

Have you tried booting from the floppy with the drive out?

Steven
Steven Clementi
HP Master ASE, Storage and Clustering
MCSE (NT 4.0, W2K, W2K3)
VCP (ESX2, Vi3, vSphere4, vSphere5)
RHCE
NPP3 (Nutanix Platform Professional)
Mark Morgan
Regular Advisor

Re: Proliant 3000 - Drive Array Configurations Problem

If you pull the top cover off of the machine there is a document pasted to it's underside. Look at the jumper settings. As I recall there is one which resets the system. Good Luck. I have sold mine and I miss it. They run great and make an excellent file sharing server.
Terry Hutchings
Honored Contributor

Re: Proliant 3000 - Drive Array Configurations Problem

It doesn't appear the drive has actually been wiped clean, since the controller is seeing some kind of configuration on it.

I would agree with Plamen and run the erase utility from either Smart Start or floppy. Since it won't boot from either yet, I'd recommend attempting to clear NVRAM using switch #6 in the maintenance switch bank. This should reset everything to the default config and should bring it back to the standard boot order or floppy, cd, hard drive.

I would also recommend flashing the firmware on the 2/DH. The firmware on this controller must be 7-8 years old.
The truth is out there, but I forgot the URL..
Sean Smith_7
Advisor

Re: Proliant 3000 - Drive Array Configurations Problem

The following, logs my attempts to rectify the problem, in the order in which they were tried. It is probably unecessary to read it all (unless you're interested), but my final problem is detailed in the second-to-last paragraph.

1) Without the HD in the machine, when I press F1 I still get an invalid system disk error, even though both the CDROM and floppy drive lights come on for a second or two.


2) When I opened the top cover, and moved the switch no. 6 and back and restarted the server, I got the same messages as before.

When I opened the top cover, and moved the switch no. 6, left it in that position and restarted the server I got the messages below;

"172-EISA Configuration Nonvolatile Memory Invalid
Initialisation Aborted
1615-Power Supply Failure in Bay 1

Slot 2 Compaq SMART-2DH Array Controller (rev C, v2.08) 0 Logical Drives
1785-Slot 2 Drive Array Not Configured
Drive positions appear to have been changed.
Run Drive Array Advanced Diagnostics if previous positions are unknown.
Then turn system power OFF and move drives to their original positions.

Scanning for SCSI Devices... No SCSI Devices Detected

...<>...

Invalid system disk
Replace the disk, and then press any key"


Now that I've moved switch no. 6 back to where it was originally, I get the same messages as above.


3) When booting up from the Erase Utility disk, I saw a message about a missing file, but was unable to note it down quckly enough before the booting continued. When attempting to "erase everything", I am presented with a message that;
"The ASPI driver failed to load. The only non-SMART disks which will be erased are the first two disks on the primary controller (if present).

NOTE: The ASPI driver is not used to communicate with disks on the SMART controllers. All drives attached to SMART controllers will be erased."

I elected to proceed...

After following on screen prompts, I find myself being asked to insert a Server Profile Diskette into A: - I don't have any such diskette, and I don't see an option in Diskette Builder to make one...?

[By the way, sincere thanks to everyone for all the help so far; it looks like I'm nearly there!]
Sean Smith_7
Advisor

Re: Proliant 3000 - Drive Array Configurations Problem

I found a server profile diskette creation utility om the compaq website. It works fine, however, SS asks me to specify an operating system and wont let me proceed without doing so. I had hoped to use a linux distribution (as yet undecided which one) - please advise.
Steven Clementi
Honored Contributor

Re: Proliant 3000 - Drive Array Configurations Problem

Sean:

It almost sounds as if your running though the Smart Start Assisted Process, not an erase utility.


Can you confirm? If you are running throug the Smart Start Assisted, then you will NEED to specify an OS to complete. The utility does not give you an option to "erase" the system, only build a new config.

During the very beginning, you should have been asked what you wanted to do... a Windows like screen with several icons.. one of those was, or should have been the erase utility.



Steven
Steven Clementi
HP Master ASE, Storage and Clustering
MCSE (NT 4.0, W2K, W2K3)
VCP (ESX2, Vi3, vSphere4, vSphere5)
RHCE
NPP3 (Nutanix Platform Professional)
Sean Smith_7
Advisor

Re: Proliant 3000 - Drive Array Configurations Problem

I used the Erase Utility floppy I made with the SS disc. I read somewhere that the latter Novell versions were based on Linux (or at least at some point it was intended). If I choose to proceed with the latest Novell configuration, do you think that will work with other Linux distributions?
Steven Clementi
Honored Contributor

Re: Proliant 3000 - Drive Array Configurations Problem

Ok.. I was a bit confused. So your passed erasing the system and now your able to boot from the Smart Start CD?



It may work with later distro's. I am not too sure.


All this does is prepare your hdd's with files specific to the OS you choose. You may be able to set up the OS without using Smart Start at all.

I know with Windows, you can specify addition array controller drivers when installing, but unsure how it works with Linux and/or Novell.


Steven
Steven Clementi
HP Master ASE, Storage and Clustering
MCSE (NT 4.0, W2K, W2K3)
VCP (ESX2, Vi3, vSphere4, vSphere5)
RHCE
NPP3 (Nutanix Platform Professional)
Sean Smith_7
Advisor

Re: Proliant 3000 - Drive Array Configurations Problem

I found out that the solution was to select "manual" instead of "assisted" configuration. That gives me a number of different OSes to choose from including Linux. I think I'll try Debian and come back and start a new thread when I can't get it to install...

Thanks to everyone for your time and getting me through all my problems. :)
Doug Bartels
Occasional Visitor

Re: Proliant 3000 - Drive Array Configurations Problem

Sean--did you ever get to the bottom of this issue. If so I could use a little light shed on the subject.

I have a ProLiant 3000 with a SmartArray 2DH controller and am having a couple of issues with a couple of different distrobutions of linux.

1. I am using a distro called HostGIS wich is Slackware 10.2 but which comes without all the GUI stuff and includes all pakage libraries for MapServer. I am able to boot from the CD but I get to a point where I get the following message "Whoops! no disks found. Bailing" I am assuming it doesn't see the controllerer...ANy THoughts

2. I have tried several other distros, including a boxed version of Fedora 4, which I assumed had support in the kernel for disk controllers BUT it won't even boot. i get the nasty "Non system disk error."

Any insights would be greatly appreciated.