Proliant ML110 G5 TWO Unknown Devices

[Pete Perry]

I installed the new Proliant ML110 G5 server for a customer with Windows Small Business 2003 R2. There are two unknown devices in Device Manager. I cleared one with the Lights Out Null driver just as always with G3 severs. There is still one remaining unknown device of which I have no idea what it is. Does anyone know?

[sanesh vig]

Hi,

Please try to install the following driver

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=15351&prodSeriesId=3577708&prodNameId=3577715&swEnvOID=1005&swLang=8&mode=2&taskId=135&swItem=MTX-6ba4585e8d0e4a1ba6b474439c

Let me know the update!

Regards,
Sanesh

[Pete Perry]

Sorry I forget to mention this in my first post but I have in installed the chipset drivers to no avail. Should I do so again?

[sanesh vig]

Yes you could try that again!!

You could also try the following steps

Device Manager>Uninstall the driver>Scan for Hardware changes>check what is the name of the hardware if comes up witn anything

[Pete Perry]

I installed the 8.3.1.1009 chipset drivers again. It didn't work. I also uninstalled the device and then did a scan for devices afterwards as well, again to no avail.

[sanesh vig]

Is there is any third party hardware in the server ?

[sanesh vig]

Also which storage controller you are using on this server

There are 2 options : SAS \ SATA

If you are using SAS cotnroller then try to disable embedded SATA controller in BIOS.

[Pete Perry]

I'm using the embedded SATA controller configured as RAID 1. The only device I added was a modem and that appears fine in device manager. Since I'm using the embedded SATA controller, is it something to do with SAS?

[KarloChacon]

hi

the unknown device has an specific name or it is just unknown device in the device Manager?

regards

[Pete Perry]

Just "Unknown Device"