Serial Number for Proliant 5500 Server...

[Fernando Orjuela_1]

Okay, dumb question, but sorry. How do I get a serial/part number for a Compaq Proliant 5500? I need to get hard drives for this old workhorse, but HP parts keeps asking me for a serial/part number for the server. Any help on this would be greatly appreciated (same question with regards to a Proliant 7000 and Proliant 8000). Thank you in advance.

[John Marinov · Accepted solution]

The disks are all pretty much the same, it's just the carrier that's different. There are two types of carrier and the option of hot plug ("pluggable") or not.

If the drives look like the one this page
[admin: invalid link removed. Please visit: https://support.hpe.com]
Then you need to tell them "wide ultra pluggable". Otherwise you want a "universal carrier".

You can get stuff from third party suppliers, especially for older equipment. For example:
http://www.dealtime.com/xPO-Compaq_HP_18_2_GB_286775_B22

The serial number is on a little sticker on the case at the rear of the box, vertical on the left side (I think). It will have a barcode too.

Alternatively, you can get at it through the System page on the Insight Agents Homepage (assuming you've loaded the management agents).

[Colin_29]

If you have survey running then the serial number may be found in survey.txt. This is usually C:\COMPAQ\SURVEY.TXT

[Rob Leadbeater]

Hi,

You can also get the serial number off the LCD display on the front of the server.

Cheers,

Rob