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тАО07-23-2007 06:53 AM
тАО07-23-2007 06:53 AM
Stamping is not happening.
OS - Win 2000 SP4
Array Controller - 5i
BIOS, Firmware of the controller/HDDs are updated to latest.
PSP is 7.60
One HDD is not stampping for monitoring. Checked with SS 7.00 and 7.70 but issue is same.
While doing with SS7.00 below error msg coming:
"ACU has encountered the following critical error while attempting the configure your controller.
The current array controller has been configured with a more recent version of ACU or the array controller utility.
To prevent data loss, configuration change to this controller are not allowed, pls upgrade to latest version to be able to controller to configure this controller."
And in Offline Diagnostic with SS7.70 following test is coming failed "EEPROM SCSI Backplane - Checksum Test - Failed"
With SS7.30 this test is not in the list and other tests are coming passed.
Can anyone suggest why the HDD is not stamping.
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тАО07-23-2007 01:50 PM
тАО07-23-2007 01:50 PM
Re: Stamping is not happening.
well please download the latest SmartStart CD 7.8
http://h18023.www1.hp.com/support/files/server/us/download/27210.html
it's much better you're gonna get the exact error it not a good practice try with old versions
please get it and tell us what you get and also y you can upload a Array diagnostic utility report
regards
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тАО07-23-2007 01:52 PM
тАО07-23-2007 01:52 PM
Re: Stamping is not happening.
also check this thread
http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=1132009
regards
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тАО07-25-2007 08:43 AM
тАО07-25-2007 08:43 AM
Re: Stamping is not happening.
Any other good solution who resolve my problem? Tried with 7.80 also same issue.
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тАО07-25-2007 02:38 PM
тАО07-25-2007 02:38 PM
Re: Stamping is not happening.
have you tried reseating the backplane?
also check these threads
http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=1124694
" To Stamp the Hard Drive,follow the below steps:
-- Open Array Configuration Utility
-- Select the controller which has the Drive connected
-- Change the Rebuild priority from Default Low to High
-- Save & Exit
-- Again Login Back into ACU
-- Select the controller which has the drive connected
-- Revert Back the Rebuild priority to default Low
-- Save & Exit
Re-generate ADU to see if the error persists"
and
http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=1069456
regards
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тАО07-26-2007 12:53 PM
тАО07-26-2007 12:53 PM
Re: Stamping is not happening.
These are the general things which we used to stamp the HDD and i already aplied all of them.
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тАО07-26-2007 01:00 PM
тАО07-26-2007 01:00 PM
Re: Stamping is not happening.
do you have another server like that to swap backplane?
if your server in warranty?
regards
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тАО07-27-2007 07:42 AM
тАО07-27-2007 07:42 AM
Re: Stamping is not happening.
M&P can be re-enabled if the drive tables have been corrupted.
Use ACU and make a change (for example setting the READ/WRITE Bias from 50%/50% (default) to 75%/25% and save it.
Then change it back again and save it. This can be done live without any reboots etc. and is harmless. The action will force regeneration of the M&P stamps.
See the following article for clarification.
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00839354
If the drive is a third-party one (Non Compaq or HP) this won't help. It needs to be a genuine Compaq or HP drive. You can tell usually tell by comparing its characteristics with other drives in the ADU report.
I hope this helps.
Brian