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System Management Homepage: No Items, how to fix this error?

 
fxsession11
Occasional Visitor

System Management Homepage: No Items, how to fix this error?

Hello all!

 

I installed the System Management Homepage on a server this way: 

http://www.tricksguide.com/install-and-configure-hp-system-management-homepage-hp-sm.html

 

Normally it should work but after login on the main page I get only:

 

Overall Status Summary: No items

 

 

How to fix this error?

 

Changing the SNMP-Service doesn't affect anything. Still getting "no items".

 

 

Can anyone help?

 

 

Perhaps it's the wrong version like http://serverfault.com/questions/268182/hp-systems-management-homepage-not-working-after-upgrade ?

 

I think HP is programming bad, no troubleshouting information available so far ;/ And it's not downloadable anymore. HP: Bad bad support..

3 REPLIES
PGTRI
Honored Contributor

Re: System Management Homepage: No Items, how to fix this error?

hi,

 

Please provide some more info.

 

What's the server model?

What's the OS version?

What's the SMH version?

What's the management agent version?

 

Thanks

 

regards,

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Torsten.
Acclaimed Contributor

Re: System Management Homepage: No Items, how to fix this error?

Well, the requested details are needed.

 

However, did you install the SPP from here?

 

http://www.hp.com/go/spp

 

or go directly to

 

https://h20392.www2.hp.com/portal/swdepot/try.do?productNumber=spp_2012.10.0

 


Hope this helps!
Regards
Torsten.

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Med-H
Frequent Advisor

Re: System Management Homepage: No Items, how to fix this error?

hi,

 

what i recommande to you is to install the SPP :

 

http://www.hp.com/go/spp

 

Or

 

  • you can also installe only SMH 
  • configure the SNMP

what is the version of SMH installed in the server ?

Did you try with previous version?

 

thanks

 

I am an HP employee