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Where can I find "End of Support" data on Proliant Servers?

setnaffa
Occasional Visitor

Where can I find "End of Support" data on Proliant Servers?

Not end of warranty, end of manufacturing, or any of that; but end of support from HP?

MANY Thanks!!
4 REPLIES
James ~ Happy Dude
Honored Contributor

Re: Where can I find "End of Support" data on Proliant Servers?

Hello,

There is no such "End Of Support" For Proliant "AS YET !" {as I am aware of}

But yes, there are MANY OLD proliant support which have reached "END OF LIFE" ... & hence "no replacement parts from HP" & therefore concluding "END OF SUPPORT for those servers";

But having said that, HP will still help determine the cause of issue on these EOL servers.(at times)

Regards,
James.
setnaffa
Occasional Visitor

Re: Where can I find "End of Support" data on Proliant Servers?

After a lot of work, I found a semi-answer to the question...

Retired Servers: http://h18004.www1.hp.com/products/servers/platforms/retired.html

Current/Retired Systems: http://h18000.www1.hp.com/products/quickspecs/productbulletin.html#intro

More help? 1-800-633-3600, option 1, option 2, say "proliant running windows"

But it's true that HP will try to support you for anything you can find on their website...

Paul Taylor
Advisor

Re: Where can I find "End of Support" data on Proliant Servers?

I would too like to ask the same questions.

I have over 100 Compaq ML370 G2 1.4GHz servers in service. All running Windows 2000 Server.

HP have not support these in this configuration for over a year now !. But they do support Server 2003.
OlivierLR
Occasional Advisor

Re: Where can I find "End of Support" data on Proliant Servers?

The so called "End Of Service Life" (EOSL) for Proliant Product should be around 5 years after the product was retired of the market.

You can find a QuickSpces browser at the following link:
http://h18000.www1.hp.com/products/quickspecs/Division/LBN.html

Browse for the desired Quickspecs and look at the bottom of the document to see if the product as been retired or not. If it has a retirement date, simply add 5 years and you should have the EOSL