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09-27-2017 01:56 AM
09-27-2017 01:56 AM
iLO 2.5 upgrade to 2.55 issues
Hello,
I have upgraded iLO 2.5 to 2.55 and now I have issues with 30+ servers. iLO configuration got cleared (connection to IRS, iLO advanced license removed, Directory Server Settings, Directory Groups, Local Users, Administrator user password). The Integrated Management Log is empty.
Configuration got cleared only for Gen8 servers but not for all.
UUID, Server Serial Number, System ROM, System ROM Date, Backup System ROM now is shown as Unknown. iLO reset does not resolves an issue.
System Information gives almost no info about servers health.
Can anyone please advise what should I do next? How to fix this mess...
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09-27-2017 04:29 AM
09-27-2017 04:29 AM
Re: iLO 2.5 upgrade to 2.55 issues
It is a mess.
if you reboot the server or better pull the plugs, ILO will work again, but the settings are lost until you reconfigure.
Hope this helps!
Regards
Torsten.
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09-27-2017 05:27 AM
09-27-2017 05:27 AM
Re: iLO 2.5 upgrade to 2.55 issues
you are right, after reboot iLO works, but settings are lost.
I was planing to upgrade 500+ more servers, but after this issue I will definetly won't going to do it.
Do you know why upgrade for some servers goes successfully and for some not?
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09-27-2017 05:45 AM - edited 09-27-2017 05:46 AM
09-27-2017 05:45 AM - edited 09-27-2017 05:46 AM
Re: iLO 2.5 upgrade to 2.55 issues
KarolisS,
We ran into the same thing when we went to 2.54. On the Gen8 servers only, we had 9 ILOs that pretty much lost their configs and needed to be re-done - which for us was about a 15% failure rate. There is a known flake that from your note here apparently wasn't resolved in 2.55 - but I suspect it is a pre-existing condition and the upgrade actally brings that issue to light.
This did not happen with the ILO4's on any of our Gen9 servers, and we have over 200 of them.
Ken
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09-27-2017 05:52 AM
09-27-2017 05:52 AM
Re: iLO 2.5 upgrade to 2.55 issues
Hope this helps!
Regards
Torsten.
__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.
__________________________________________________
No support by private messages. Please ask the forum!
If you feel this was helpful please click the KUDOS! thumb below!

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09-27-2017 07:01 AM
09-27-2017 07:01 AM
Re: iLO 2.5 upgrade to 2.55 issues
For what it's worth...I've been upgrading multiple Gen 8/9/10 servers from 2.50 to 2.55 without any issues or configuration loss.
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09-28-2017 05:47 AM
09-28-2017 05:47 AM
Re: iLO 2.5 upgrade to 2.55 issues
Torsten,
The people I was working with gave me the impression the second half of your statement is the situation - the issue is already there and the upgrade brings it to light.
Ken
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09-28-2017 10:27 AM
09-28-2017 10:27 AM
Re: iLO 2.5 upgrade to 2.55 issues
How many people are experiencing this serious issue with HP iLO 2.55? Is there an expected fix coming for this firmware? I don't think we can upgrade until this latest problem is fully resolved.
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09-28-2017 10:30 AM
09-28-2017 10:30 AM
Re: iLO 2.5 upgrade to 2.55 issues
Looks like there is also a known issue with ESX and iLo 2.54/2.55. It totally kills ESX: https://robbeekmans.net/vmware/howto-workaround-fixing-hp-hosts-stuck-reboot-ilo-upgrade-showing-lost-connectivity/
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09-28-2017 01:04 PM
09-28-2017 01:04 PM
Re: iLO 2.5 upgrade to 2.55 issues
Hope this helps!
Regards
Torsten.
__________________________________________________
There are only 10 types of people in the world -
those who understand binary, and those who don't.
__________________________________________________
No support by private messages. Please ask the forum!
If you feel this was helpful please click the KUDOS! thumb below!

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