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no physical drives found!

 
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tdqh
Occasional Visitor

no physical drives found!

Just got new server.
ML350 G4
4 X 160gb sata drives. Installed ok.
All connections appear ok but no physical drives found. What could be wrong?
ACU sees no drives.
Is there anything on the servers' main board that needs config?
There's a dip switch block there near the sata cable connection. All in ON position.

4 REPLIES 4
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TarunJain
Respected Contributor

Re: no physical drives found!

Hi,
Please confirm the model of the server.
Because Ml350 G4 dosen't support SATA HDD.
As per quickspecs :
http://h18004.www1.hp.com/products/quickspecs/12009_div/12009_div.html#Storage

It is a new server, so Assuming you are having ML350G5 with 4*160 GB SATA HDD.
Please perform following steps to diagnose the issue :
-Please check is there any led indication on the hdd.
-Confirm the cabling with the User guide
http://h20000.www2.hp.com/bizsupport/TechSupport/DocumentIndex.jsp?contentType=SupportManual〈=en&cc=us&docIndexId=179911&taskId=101&prodTypeId=15351&prodSeriesId=1121586
-What is the status in the ORCA (press F8 on POST after SMA 200i got detected)
-Check the status after removing the cache memory (also check what is its capacity)
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tdqh
Occasional Visitor

Re: no physical drives found!

Forget it. Its ML 310
I forgot to attach the sata cable to the Smart card from the mobo. Ok now
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TarunJain
Respected Contributor

Re: no physical drives found!

Thanks dear tdgh
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tdqh
Occasional Visitor

Re: no physical drives found!

done