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proliant5500 - win2k svr SP4 (driver problem)

 
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Zaini Ismail
Occasional Visitor

proliant5500 - win2k svr SP4 (driver problem)

Hi all!

i have just loaded win 2k server with SP4 on my server.

However, under Device Manager, i found that the Intel 82371AB/EB PCI to USB Universal Host Controller driver has a problem as mentioned below :

"Your computer's system firmware does not include enough information to properly configure and use this device. To use this device, contact your computer manufacturer to obtain a firmware or BIOS update. (Code 35)"

Could anyone kindly enlighten me on how can i solve this problem?

i don't see any USB port on this server though!

I have a DLT tape drive and Backup Exec 9.0 running smoothly on this server.

Thx in adv!

cheers!
3 REPLIES
JohnWRuffo
Honored Contributor

Re: proliant5500 - win2k svr SP4 (driver problem)

You are correct, then ProLiant 5500 does not have USB in it.

This item is incorectly detecting the IDE controller resources and should not be appearing on the server. It lilely comes from the Microsoft driver being loaded from the service pack updates.

Have you attempted to remove the device from the Manager?
Enjoy!
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Do you need help with your HP product?
Try this: http://www.hp.com/support/hpgt
Zaini Ismail
Occasional Visitor

Re: proliant5500 - win2k svr SP4 (driver problem)

Hi John,

Thanks 4 your reply its very helpful.

I have just uninstalled it...

anyway, the server is running fine.

btw, i apologize for giving u 5 pts.
I didn't really know how the system
works, so i kept to the middle path
and gave u a 5...

but actually, u deserve a 10. :)

cheers!
JohnWRuffo
Honored Contributor
Solution

Re: proliant5500 - win2k svr SP4 (driver problem)

It's not a problem.

I am glad I could help you! -john
Enjoy!
__________________________________________
Was the post useful? Click on the white KUDOS! Star.

Do you need help with your HP product?
Try this: http://www.hp.com/support/hpgt