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тАО09-06-2005 01:31 AM
тАО09-06-2005 01:31 AM
4.2 to 5.0 Upgrade Issue
message /mxportal/settings/MxNotAuthorized.jsp
description The requested resource (/mxportal/settings/MxNotAuthorized.jsp) is not available.
I have tried various logins, including logging in with the local administrator account with no success.
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тАО09-06-2005 12:11 PM
тАО09-06-2005 12:11 PM
Re: 4.2 to 5.0 Upgrade Issue
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тАО09-06-2005 01:00 PM
тАО09-06-2005 01:00 PM
Re: 4.2 to 5.0 Upgrade Issue
http://forum.java.sun.com/thread.jspa?threadID=498650&tstart=1
Specifically:
"""The machine was running Virus checking software, an Enterprise solution from Network Associates. This has all sorts of clever stuff in it including "on access" scanning. This got switched OFF one day to test whether it was affected IO performance. In this mode you get the "access denied" error. Turn it back ON and the problem goes away. Strange but true."""
You have to read that carefully, because it sounds backwards. Also, rebooting is necessary after making the setting change.
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тАО09-07-2005 04:30 AM
тАО09-07-2005 04:30 AM
Re: 4.2 to 5.0 Upgrade Issue
The initial login screen is messed up. 2 graphics are X'd out. Then after login, I see the first time setup wizard window pop up, then the text changes and says:
HTTP Status 404 - /mxportal/settings/MxNotAuthorized.jsp
--------------------------------------------------------------------------------
type Status report
message /mxportal/settings/MxNotAuthorized.jsp
description The requested resource (/mxportal/settings/MxNotAuthorized.jsp) is not available.
--------------------------------------------------------------------------------
Apache Tomcat/5.0.30
SIM doesn't work now.
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тАО09-07-2005 04:56 AM
тАО09-07-2005 04:56 AM
Re: 4.2 to 5.0 Upgrade Issue
13. Agent Configuration
- Failed
Details can be found in the log file at C:\Program Files\HP\Systems Insight Manager\logs\initconfig.log
Configuration failed to complete due to the following exception:
C:\Documents and Settings\Administrator\.ssh\.hdiinsight.hdi2000.com.dtfSshKey.pub (Access is denied)
[09-02-2005][10:57:14][HP Systems Insight Manager]Error:Database initialization failed
It was an error on my part. I needed to log in as the Administrator account to run the upgrade. My solution was not an elegant one but it worked. I deinstalled HPSIM and reinstalled it. The database had already been updated so I was able to restore the previous database. I also saved any mib files that I had registered and move them into the new mib folder. The application is working fine now. The only incovenience was that I had to open each server agent and remove the old SIM server certificate and then add the new one.
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тАО02-07-2006 10:38 PM
тАО02-07-2006 10:38 PM