Java Errors after upgrade to 5.3

[SJO EGGER]

Hi,

since the upgrade from HP-SIM 5.2 to 5.3 we daily get following error message
30 Jän 06:05:34,977 ERROR [[AxisServlet]] Servlet.service() for servlet AxisServlet threw exception
java.lang.OutOfMemoryError: Java heap space
at java.lang.AbstractStringBuilder.expandCapacity(AbstractStringBuilder.java:99)
at java.lang.AbstractStringBuilder.append(AbstractStringBuilder.java:393)
at java.lang.StringBuffer.append(StringBuffer.java:225)
at java.io.StringWriter.write(StringWriter.java:79)
at org.apache.axis.encoding.SerializationContextImpl.startElement(SerializationContextImpl.java:978)
at org.apache.axis.encoding.ser.BeanSerializer.serialize(BeanSerializer.java:152)
at org.apache.axis.encoding.SerializationContextImpl.serializeActual(SerializationContextImpl.java:1255)
at org.apache.axis.encoding.SerializationContextImpl.serialize(SerializationContextImpl.java:795)
at org.apache.axis.encoding.SerializationContextImpl.outputMultiRefs(SerializationContextImpl.java:866)
at org.apache.axis.message.SOAPBody.outputImpl(SOAPBody.java:179)
at org.apache.axis.message.SOAPEnvelope.outputImpl(SOAPEnvelope.java:509)
at org.apache.axis.message.MessageElement.output(MessageElement.java:783)
at org.apache.axis.SOAPPart.writeTo(SOAPPart.java:270)
at org.apache.axis.SOAPPart.getAsString(SOAPPart.java:483)
at org.apache.axis.SOAPPart.getAsBytes(SOAPPart.java:375)
at org.apache.axis.Message.getContentType(Message.java:399)
at org.apache.axis.transport.http.AxisServlet.doPost(AxisServlet.java:887)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:710)
at org.apache.axis.transport.http.AxisServletBase.service(AxisServletBase.java:339)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:803)
at sun.reflect.GeneratedMethodAccessor463.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:585)
at org.apache.catalina.security.SecurityUtil$1.run(SecurityUtil.java:244)
at java.security.AccessController.doPrivileged(Native Method)
at javax.security.auth.Subject.doAsPrivileged(Subject.java:517)
at org.apache.catalina.security.SecurityUtil.execute(SecurityUtil.java:276)
at org.apache.catalina.security.SecurityUtil.doAsPrivilege(SecurityUtil.java:162)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:283)
at org.apache.catalina.core.ApplicationFilterChain.access$000(ApplicationFilterChain.java:56)
at org.apache.catalina.core.ApplicationFilterChain$1.run(ApplicationFilterChain.java:189)
at java.security.AccessController.doPrivileged(Native Method)
30 Jän 06:05:35,023 INFO [HPSIM_DEBUG] [Panic Logger-0] (Low Memory Detector) Heap collection hitting upper limits 94% used
Connection to the SIM is not possible until we restart the HP-SIM Service. Has anyone an idea how to solve this problem?
Thanks
Alex

[Brian Hahne]

Where are you seeing that log?
I don't have a solution, I'm wondering if I am having the same issue.

I can log into SIM, but once I enter credentials, it never goes further.

[SJO EGGER]

Seems to be that you've got the same issue.
The Log is called mxdomainmgr.0.log and is located in ...\Program Files\HP\Systems Insight Manager\logs.

[JKytsi]

java.lang.OutOfMemoryError: Java heap space

You have to increase the heap size.

For the \Program Files\HP\Systems Insight Manager\config\globalsettings.prop file

MX_JVM_OPTS=-XX:PermSize=128m -XX:MaxPermSize=128m -Xms1024m -Xmx1024m

[Brian Hahne]

Yeah looks like this is my error:
03 Feb 09:04:41,866 ERROR [[ResourceAccessAPIsBean]] Servlet.service() for servlet ResourceAccessAPIsBean threw exception
java.lang.OutOfMemoryError: Java heap space

[Brian Hahne]

So, how do you increase the heap size?
What to change from and to?
That setting you presented is kinda cryptic to me

[JKytsi]

add the row to globalsettings.props file

[SJO EGGER]

already done jarkko - thank you.

only to be sure: the same value für PermSize and MaxPermSize?
only found the MaxPermSize parameter in this document: http://docs.hp.com/de/T2786-90201/ch04s04.html

thanks

[JKytsi · Accepted solution]

well ... it then just reserves the whole memory range, but it could work without the max setting too.

Remember to assign point if this was helpfull.

[Brian Hahne]

I'm adding the line now.
Is this an issue that was known? How'd you find the fix?