I have configured a new Event to monitor traps in Insight manager's Automatic Event Handler.
When testing this - (sending trap from another server on the network). The trap shows in the events schedule/list but with a status of PENDING - this status does not change and the following error is returned - sending failed class could not connect to SMTP host, sscmail.somersetcare.local, port 25 java.net.so
All settings are correct for the event entry - (ie server name etc has been verified 100%)
Has anybody else experienced this? - Any help is much appreciated.
open a command prompt (start > run > cmd.exe ) Type the following line:
telnet sscmail.somersetcare.local 25
If you receive a few lines as an answer from the mailserver, your mail settings are correct, if you receive an error message or a timeout, these settings are incorrect or there's a firewall blocking outgoing mail on that server. McAfee Corporate antivirus has also a default setting of blocking port 25.
