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08-18-2006 02:06 AM
08-18-2006 02:06 AM
Problems with Automatic Event Handler
I have configured a new Event to monitor traps in Insight manager's Automatic Event Handler.
When testing this - (sending trap from another server on the network). The trap shows in the events schedule/list but with a status of PENDING - this status does not change and the following error is returned - sending failed class could not connect to SMTP host, sscmail.somersetcare.local, port 25 java.net.so
All settings are correct for the event entry - (ie server name etc has been verified 100%)
Has anybody else experienced this? - Any help is much appreciated.
Thanks
Mark Berry
www.deverill.co.uk
When testing this - (sending trap from another server on the network). The trap shows in the events schedule/list but with a status of PENDING - this status does not change and the following error is returned - sending failed class could not connect to SMTP host, sscmail.somersetcare.local, port 25 java.net.so
All settings are correct for the event entry - (ie server name etc has been verified 100%)
Has anybody else experienced this? - Any help is much appreciated.
Thanks
Mark Berry
www.deverill.co.uk
1 REPLY 1
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08-18-2006 03:58 AM
08-18-2006 03:58 AM
Re: Problems with Automatic Event Handler
Can you try the following:
open a command prompt (start > run > cmd.exe )
Type the following line:
telnet sscmail.somersetcare.local 25
If you receive a few lines as an answer from the mailserver, your mail settings are correct, if you receive an error message or a timeout, these settings are incorrect or there's a firewall blocking outgoing mail on that server. McAfee Corporate antivirus has also a default setting of blocking port 25.
open a command prompt (start > run > cmd.exe )
Type the following line:
telnet sscmail.somersetcare.local 25
If you receive a few lines as an answer from the mailserver, your mail settings are correct, if you receive an error message or a timeout, these settings are incorrect or there's a firewall blocking outgoing mail on that server. McAfee Corporate antivirus has also a default setting of blocking port 25.
The opinions expressed above are the personal opinions of the authors, not of Hewlett Packard Enterprise. By using this site, you accept the Terms of Use and Rules of Participation.
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