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Proxy Error

Paulina A. Castañeda
Occasional Visitor

Proxy Error

I have the same problem when trying to enter in PMP
HP-SIM, sends the following error

The proxy server received an invalid response from an upstream server.
The proxy server could not handle the request GET / pmp / impf.htm.

Reason: Error reading from remote server

The version I have is the HP-SIM 5.2.2
PMP is 4.7.1 and as I went to uninstall and install PMP,
but still the same.

You help please!
Rob Buxton
Honored Contributor

Re: Proxy Error

Create an empty file pmplog.txt in the PMP installation directory.
Restart the PMP service - it should start logging to this file.

This might give you a bit more information about what is actually going on.
Paulina A. Castañeda
Occasional Visitor

Re: Proxy Error

It created the file, restart the service, and this appears

2009-04-21 17:49:32: Service status: 0 Servers, 0 Waiting, 0 Immediate, 0 Allocs
2009-04-21 17:51:45: Service control stop event received
2009-04-21 17:51:45: Destroy() called
2009-04-21 17:51:45: Destroy() - Set Event succedeed - waiting for all threads to finish
2009-04-21 17:51:46: Destroy() - Wait for multiple objects returned
2009-04-21 17:51:46: Destroy() - ServerList cleared - calling ClearAllStatus
2009-04-21 17:51:46: Destroy() - EnclosureList ...
2009-04-21 17:51:46: Destroy() - Cleared.
2009-04-21 17:51:46: During the StopELMServer, handle value of ELM is -> 01A9C518

2009-04-21 17:51:47: ================================================================================
2009-04-21 17:51:47: HP Performance Management Pack v 4.7.1
2009-04-21 17:51:47: ================================================================================
2009-04-21 17:51:47: Service Started
2009-04-21 17:51:47: Number of attempts initially made to Connect to PMP database - 1
2009-04-21 17:51:47: Number of attempts initially made to Connect to HPSIM database - 1
2009-04-21 17:51:47: Checking the status of SIM...
2009-04-21 17:51:48: HPSIM Service is accessible
2009-04-21 17:51:52: Login to HPSIM Web Service successfull
2009-04-21 17:51:52: Registration completed
2009-04-21 17:51:56: Discovery completed.
2009-04-21 17:51:56: Discovery completed
2009-04-21 17:51:56: LC_COLLATE=C;LC_CTYPE=C;LC_MONETARY=C;LC_NUMERIC=English_United States.1252;LC_TIME=C
2009-04-21 17:51:56: 4 threads (2 loaders) created
2009-04-21 17:51:56: Starting ELM HTTP Server...
2009-04-21 17:52:01: ELM HTTP Server started
2009-04-21 17:52:01: After starting ELM, handle value of ELM is -> 01ABB068
Lisa Paxton

Re: Proxy Error

Hi Paulina,

I have the same problem, were you able to resolve the issue?
Honored Contributor

Re: Proxy Error

Looking at how the log file was generated, you must be using PMP 4.x w/ SIM 5.2

Possibility to try SIM 5.3 and PMP 5.2?

Melanie Sang
Frequent Advisor

Re: Proxy Error

We are running HP SIM 5.3 with the latest PMP, but have the same errors, and its all stopped working now as well. Was this resolved by anyone?