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SIM HTTP Status 500 after installing Java

Chris O'Shea
Occasional Visitor

SIM HTTP Status 500 after installing Java

Hello all,

Had System Insight Manager running fine and went to start a Remote Connection with a SIM Agent using the manager. It then told me that I did not have java installed and gave me a link to the download page at sun.com

After downloading and installing java, I now get an error on the main page after logging in (error HTTP Status 500) the page is
"https://localhost:50000/mxportal/home/MxPortalFrames.jsp"

the error had the description
"The server encountered an internal error () that prevented it from fulfilling this request."

and had a 'java.servlet.servletException' Exception.

Also the menu is no longer expandable through 'All Systems' and 'All Events'.

The java that SIM sent me to install was SE 1.4.2, I then uninstalled this and still had the error...I then tried installing java V.5 Update 7, but this also had no affect.

I am quite confused by this as the java that the Manager recommended to me seemed to have caused this problem.


Extra info:

OS: Server 2003 SE SP1
SIM: Version 5 with SP5



Any advice in this matter is appreciated.



Cheers,

Chris.


NB. Have attached a txt document featuring the full java exception

1 REPLY
Chris O'Shea
Occasional Visitor

Re: SIM HTTP Status 500 after installing Java

Also please find attached to this reply the errors i get when running mxconfigrepo -c.


Thanks,

Chris.