hi, i am new here and need help.

[rex_33]

hi, i am new here and still newbie.

ok, i need help.

OS: redhat AS 4 U 5
problem: serviceguard manager wont start on hpsmh

on web browser: /sgmgr/main/main.do is missing

on hpsmh access and error log:
==> /var/spool/opt/hp/hpsmh/logs/access_log <==
10.9.11.71 - - [22/Jan/2008:16:51:24 +0700] "GET /proxy/smhui/chptree.htm HTTP/1.1" 200 191322
10.9.11.71 - - [22/Jan/2008:16:51:26 +0700] "GET /chphead.php HTTP/1.1" 200 14445
10.9.11.71 - - [22/Jan/2008:16:51:26 +0700] "GET /chpdata.php HTTP/1.1" 200 34144
10.9.11.71 - - [22/Jan/2008:16:51:29 +0700] "GET /chpstrt.php?chppath=Tools HTTP/1.1" 200 22949
10.9.11.71 - - [22/Jan/2008:16:51:29 +0700] "GET /proxy/smhui/chptree.htm HTTP/1.1" 200 191322
10.9.11.71 - - [22/Jan/2008:16:51:31 +0700] "GET /chphead.php?chppath=Tools HTTP/1.1" 200 14445
10.9.11.71 - - [22/Jan/2008:16:51:31 +0700] "GET /chpdata.php?chppath=Tools HTTP/1.1" 200 34144
10.9.11.71 - - [22/Jan/2008:16:51:34 +0700] "GET /chplinkstrt.php?chppath=Tools%3A%3AServiceguard&chppage=Serviceguard%20Manager&chpurl=/sgmgr/main/main.do&chptarget= HTTP/1.1" 200 3748
10.9.11.71 - - [22/Jan/2008:16:51:34 +0700] "GET /chphead.php?chppath=Tools%3A%3AServiceguard&chppage=Serviceguard%20Manager&chpurl=/sgmgr/main/main.do&chptarget= HTTP/1.1" 200 14445
10.9.11.71 - - [22/Jan/2008:16:51:34 +0700] "GET /sgmgr/main/main.do HTTP/1.1" 404 216

==> /var/spool/opt/hp/hpsmh/logs/error_log <==
/etc/snmp/snmpd.conf: line 470: Unknown token: master.
/etc/snmp/snmpd.conf: line 470: Unknown token: master.
/etc/snmp/snmpd.conf: line 470: Unknown token: master.
/etc/snmp/snmpd.conf: line 470: Unknown token: master.
/etc/snmp/snmpd.conf: line 470: Unknown token: master.
/etc/snmp/snmpd.conf: line 470: Unknown token: master.
/etc/snmp/snmpd.conf: line 470: Unknown token: master.
/etc/snmp/snmpd.conf: line 470: Unknown token: master.
/etc/snmp/snmpd.conf: line 470: Unknown token: master.
[Tue Jan 22 16:51:34 2008] [error] [client 10.9.11.71] File does not exist: /opt/hp/hpsmh/data/htdocs/sgmgr, referer: https://ota2:2381/chplinkstrt.php?chppath=Tools%3A%3AServiceguard&chppage=Serviceguard%20Manager&chpurl=/sgmgr/main/main.do&chptarget=

i am using hp serviceguard A.11.18.x and hpsmhd hpsmh-2.1.10-186 and serviceguard manager sgmgrpi-B.01.01-1.rhel5.x86_64.

thx in advance

best regards,

[Ivan Krastev]

Are you sute that you have SG manager installed? In log file see - File does not exist: /opt/hp/hpsmh/data/htdocs/sgmgr.

Check also path when you have installed SG manager and fix hpsmh settings.


regards,
ivan

[rex_33]

ok, maybe i miss on installing the serviceguard manager.

i followed the instalation procedure provided from the release note:
serviceguard
1. pidentd-3.0.15sg-1.x86_64.rpm
2. serviceguard-A.11.18.00-0.rhel4.x86_64.rpm
3. sgcmom-B.05.00.00-0.rhel4.x86_64.rpm
4. sgproviders-A.02.00.00-0.rhel4.x86_64.rpm
5. cmsnmpd-A.01.00-0.rhel4.x86_64.rpm

Serviceguard Manager
1. hpsmh allready installed from packet software, version hpsmh-2.1.10-186
2. sgmgrpi-B.01.01-1.rhel4.x86_64.rpm
3. hpdsau-1.4-1.rhel4.x86_64.rpm

sorry i'm still new at this. is there something that i miss.

also found on sgmgr.xml that it use cmviewconcl. so i think something is missing.

[rex_33]

ok so serviceguard need sun java.