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HP Surestore DAT 40 Backup error on Windows Server 2003

Occasional Advisor

HP Surestore DAT 40 Backup error on Windows Server 2003

I am facing a backup problem on our Windows Server 2003 with HP Surestore DAT 40 External DAT drive(Model: C5687C.
It gives an error " There is no free media available with the selected type.Add unused media or click cancel to end the operation."
And error log gives " Cannot locate the specified media or backup device. This backup operation will terminate.

I Ticked the option Return Media to free media pool in removable storage Media pools.

Server OS: Windows Server 2003 Enterprise Edition with no Service pack.
Processor: Intel Xeon CPU 3.00GHz
Memory: 2GB
Tape Drive: HP Storage Works DAT 40 (DDS4) – External Drv
Driver Version :
Date : 08/25/2005

the Drive and SCSCI cable is OK I checked it on a same server with same Config and OS.

Help to srtout...
Thanks in advance.....

Pramod M
Wei Jung
Trusted Contributor

Re: HP Surestore DAT 40 Backup error on Windows Server 2003

Could you tell me what Backup software are you using?

If it's not NTBACKUP, please make sure to read this.

RSM should be disable if you use anything other than NTBACKUP.