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тАО09-02-2008 05:15 PM
тАО09-02-2008 05:15 PM
Printers disabling automatically
One of my customer environment, HP-UX 11iv2, almost 500 print queues, which are distributed in many HP-UX servers. One of the server randomly disables the print queues. The queues that are disabling automatically, won't be always same. When issuing the enable command, it starts processing the job. After a day or two, either this queue or some other queues shows the same behavior.
At the same time, the same print queues works perfectly in other servers. We have recently applied the lpspool cumulative patch (PHCO_36976 s700_800 11.23 ) for this issue. But, the problem persists.
Anybody have suggestions ? Thanks in advance.
Shibin
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тАО09-02-2008 05:25 PM
тАО09-02-2008 05:25 PM
Re: Printers disabling automatically
i have encounter similar problem like your several years ago.
This happen when 10-12 printer queues continues to pump excessively spool files to the all the 10-12 print servers.
Network is another contribution why the printer queues are down. There are a timeout value for the printer queues to stop communicating with the printer or print servers.
What i did was, i create a script which enable the printer queues every 15 minutes and that did the trick.
Really appreciate if you could assign some points if this answer yr question.
Rgds
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тАО09-02-2008 06:04 PM
тАО09-02-2008 06:04 PM
Re: Printers disabling automatically
Yo don't bother about the points, I will assign it later stage.
Thanks for your prompt response. What I observed that, this print queues are mostly disabling during the night time. Because, customer complains at morning :D ..
So, other than a script, anything else, there could be something else ??
Shibin
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тАО09-03-2008 11:34 AM
тАО09-03-2008 11:34 AM
Re: Printers disabling automatically
If the printer is "off" and you print to it, its gonna disable...
I'm wondering if "some" of the servers have print jobs at night and others don't.
as noted, you could construct a script that looks for disabled printers and enables them early in the day.
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тАО09-03-2008 11:52 AM
тАО09-03-2008 11:52 AM
Re: Printers disabling automatically
printers. I use the attached script (executed by cron), to check and enable
any printers that have become disabled.
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тАО09-03-2008 11:59 AM
тАО09-03-2008 11:59 AM
Re: Printers disabling automatically
that is NOT true ; rather the print jobs are accepted, queued. The queue never get disabled..
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тАО09-03-2008 12:01 PM
тАО09-03-2008 12:01 PM
Re: Printers disabling automatically
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тАО09-03-2008 12:04 PM
тАО09-03-2008 12:04 PM
Re: Printers disabling automatically
depending upon the print volume, the printer would disable...I suspect the root cause was the spool dir filled up, but I can't verify that at this time
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тАО09-03-2008 05:19 PM
тАО09-03-2008 05:19 PM
Re: Printers disabling automatically
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тАО09-03-2008 05:25 PM
тАО09-03-2008 05:25 PM
Re: Printers disabling automatically
check "ps -ef | grep lpsched" and see if there are too many a multiple daemon running ? kill them and restart the spooler in a maintenance window if possible