Systems Insight Manager Home Page on HP-UX - Security

[A.W.R]

Hi,

I am trying to set up access to the Systems Insight Manager Homepage on my HP-UX PA/RISC System.

I have tried to follow the directions in the documentation.

When I get to the part where I log into the homepage from Internet Explorer on port 2301.

The browser displays the screen:-

"Please wait you will be directed to the System Management Homepage"), and the Security Alert about "You are about to view pages over a secure connection".

According to the documentation I should then be asked whether I trust the server. I do not get this screen.

I do get a screen showing URL https://10.1.3.23:2381/

Access Denied

How can I grant access?

Thanks
Andrew

[Joël Techer]

Hi,
did you see the login screen before get the "access denied" message
if not check permission under directories
/opt/hpsmh and /var/opt/hpsmh
I got the same thing and i resolved by changing permission
chown -R root:bin /opt/hpsmh /var/opt/hpsmh

Check that process are running
ps -ef | grep smh
root 1789 1 0 Mar 31 ? :00 /opt/hpsmh/lbin/smhstartd

To restart:
/opt/hpsmh/lbin/hpsmh autostart



Regards
Jean-Louis

[A.W.R]

Thank you for your response.

I get the message before the login screen appears.

I did try as you suggest with the chown, but it did not seem to have any affect.

Kind regards
Andrew

[Joël Techer]

* Are you sure that a firewall or proxy is not blocking lan port 2381-https?

*hpsmh user is used by smh process .
So may try chown -R hpsmh:root /opt/hpsmh.

*check permission on /opt/hpws/apache and /opt/hpws/tomcat directory

* stop hpsmh services:
/opt/hpsmh/lbin/hpsmh stop
and remove /var/opt/hpsmh/sslshare/file.pem and cert.pem files.

*have a look an /var/adm/syslog/syslog.log
I don't remember if there is a log file under /var/opt/hpsmh directory , perhaps under
/et/opt/hpsmh directory.

Best regards

Jean-Louis