cstm - infolog not coming back

[Dan Sargis]

I tried to execute "infolog" in cstm to determine the serial number for a disk. I receive this message:

cstm>infolog
-- Information --
Information Tool Log for SCSI Disk on path 1/0/6/0/0/4/0.6.0 file does not
exist.

Is there software I need to install to get this to work?

[Adisuria Wangsadinata_1]

Hi,

How about the output from ioscan ? What's the status of the disk ? Is CLAIMED or NO_HW ?

# ioscan -nfCdisk

Try to see all the information first, to find out the problem due to the software or because the disk is really doesnt exist :

cstm> selall
cstm> infolog

The CSTM is a part of OnlineDiagnostics software, you can find this software on HP-UX Support Plus CD.

Hope this information can help you.

Cheers,
AW

[Sivakumar TS]

Hi,

you may do a "change log" and try again.

Regards,

Siva.

[Support_3]

hi,

it could be a bug in an earlier version or un patched version of STM.
What version are you running?
Install the latest version if you havent already.

Also before you run the infolog tool did you run info tool. You need to run this first.

#cstm
#map
#sel dev xx (xx device number in map)
#info
#infolog

this should then run the infolog tool on selected disk


Also you should be able to get thet serial number of the disk from diskinfo command

#diskinfo -v /dev/rdsk/cxtxdx

x=insatnce numbers from ioscan output.

Andy

[Deepak.R]

hi,


run info , then infolog.

thanks
deepak

[Dan Sargis]

Thank you all.

That did the trick!