HP DAT 72 DDS SCSI

[Ashish Uttamchandani]

Hello,

I have a the above mentioned drive in a Windows 2003 Standard Edition machine. However, I am having the following problems with it:

* Sometimes in Removable Storage>Libaries> the device would have an X on it but then it would disappear

* The drive's status is fine in device Manager

* When I perform a backup sometimes I get the error:

The device reported an error on a request to read data from media.
Error reported: Bad data.
There may be a hardware or media problem.
Please check the system event log for relevant failures.

This has happened to alot of tapes, I am now in the proess of purchasing new tapes to elminate the chance it may be a tape. Let's take for example I do a manual backup on a tape yesterday if I come today and try to do the same backup I would get that error on the tape.

I've tried updating the firmware on the unit but still I have no idea why it isn't working, could it be just that the unit is faulty?

I am using NTBackup BTW.

Thanks,

[Rob Leadbeater]

Hi,

Have you cleaned the tape drive ?

If so, and this also happens when you use new tapes, I would guess that the drive is faulty.

You should use LT&T to verify though.

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c01228865&jumpid=reg_R1002_USEN

Cheers,
Rob