MSL G3 Series Status Cleaning required

[Faisal7c]

Dear John,
I mange to clean the tape.
I unlocked left magazine and incerted clean catridge to slot1 and run the clean, its fine worked,
but after removed the cleaning tape and put back everything same as before but now its show "Incompatible Magazine"
how can solve this?

[Mr_NKC]

Hi Faisal,

Have you tried disabling the Mailslot and then re-enabling it again? If you haven't, I would suggest that you try the same and let me know the outcome.

To enable or disable the mailslot:

1. From the Home screen, press Previous or Next until the screen displays Configuration. Press Enter to select.
2. Press Previous or Next until the screen displays "Configure Mailslot". Press Enter to select.
3. Enter the administrator password if prompted.
4. The screen displays either "Mailslot Enabled" or "Mailslot Disabled".
5. Press Previous or Next until the screen displays "Disable Mailslot?" or "Enable Mailslot?". Press Enter
when the correct action is displayed.

*** If the above information helped you, please reward it with points.