SureStore DAT40e - Tape Drive Error Detected

[David Ruska]

>) A lack of cleaning generated an error.

I don't think so - there are no hard read errors in the drive.

> 2) In response, I upgraded the firmware and drivers for the tape drive.

Send your email address to ltt_team@hp.com, and I can give you a password to downgrade the firmware. I don't think that would be the cause, but that would be an easy one to rule out.

> If you changed the card driver, that may have changed the behavior.

> 3) Now perhaps there is compatibility issue between the combination of tape drive, SCSI controller and the OS, which happens to report the same generic error.

> What do you think?

LTT tried to do a 112K byte read through the OS, and it came back rejected. It most likely happened in the OS or the card driver, not the tape drive firmware (my best guess). I suspect the same thing happens when you try to catalog through the backup software.

[Kirk Woodhouse]

In response to your previous message on formatting tapes.

This tape was written by NTBackup on the same machine that the restore is being attempted.

Using a brand new tape, NTBack reports a blank tape. The formating option is greyed out on the menu. I believe, and would appreciate verificaton, that 4mm tapes come preformated from hp.

Is there any additional levels of detail that TLL can tell us?

Thanks,
Kirk

[Kirk Woodhouse]

David,

Check you email.

Kirk

[David Ruska]

Password is in the (e)mail.