Query: Cleaning The Apollo Servers & Storeonce appliances

[ledvan]

Hi Guys,

im not sure if this is the right place to ask this. we have Apollo server and a storeonce appliance both under warranty, due to some un-planned events. on most of our appliances sitted alot of dust. so now im wondering definately due to warranty reason we can ot diassemble and clean the appliances our self. do hpe provide this services?

Br,

Hirosh.

[ledvan]

can anyone share their experience about this?

[Suman_1978]

Hi,

AFAIK, there is no such service.
You may refer to this link for Disassembly instructions.
Please contact HPE Support or Reseller if you still need assistance.
https://www.hpe.com/us/en/contact-hpe.html

Thank You!
I work with HPE but opinions expressed here are mine.

[support_s]

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