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11-02-2023 11:25 PM - last edited on 11-13-2023 12:30 AM by support_s
11-02-2023 11:25 PM - last edited on 11-13-2023 12:30 AM by support_s
EL1000 power on report TPM error
I have an EL1000 server in warranty. This server will power up with error: unknown TPM error. I have also updated the BIOS firmware but still have the problem.
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11-09-2023 05:19 AM
11-09-2023 05:19 AM
Re: EL1000 power on report TPM error
Hi @duckiu,
Thank you for the POST.
If the BIOS / System Utilities is accessible, please check the TPM Configuration if they are configured correctly.
You may try resetting the BIOS.
Disclaimer: Data integrity is customer responsibility. HPE recommends having data backup frequently and before performing any activity so that it can be restored during disaster recovery
If still any assistance is required, since the Unit is already in Warranty please log a case with HPE.
Thank you
RamKS
I work for HPE.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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11-29-2023 07:02 AM
11-29-2023 07:02 AM
Re: EL1000 power on report TPM error
Hello @duckiu,
Let us know if you were able to resolve the issue.
If you have no further query and you are satisfied with the answer then kindly mark the topic as Solved so that it is helpful for all community members.
Sunitha G
I'm an HPE employee.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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