HP Apollo XL420 Gen9 high fan speed

[khatinsek]

Hi all,

We have two brand new HP Apollo XL420 G9s, and ever since we got them or if the box and powered them on, they have been screaming their heads off. The fan speeds do not drop below 85%.

The room they are situated in is cooled to about 18c, so ambient temperature is not the issue. All system temps seem normal, the hottest component is a storage controller running at about 52c.

HPE seem perplexed.

Has anyone had any similar issues?

Thanks

[support_s]

System recommended content:

1. HPE Apollo 4200 Gen9 Server

2. HPE Apollo 4200 Gen9 Server – North America version

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[Suman_1978]

Hi,

In such scenarios, we recommend to update the BIOS and iLO.
There are some fixes related to Temperature, please refer to Revision History for fixes.

Thank You!
I work with HPE but opinions expressed here are mine.
Recent Support Video Releases

[ManBha]

Hello,

Hope this helps.

https://support.hpe.com/hpesc/public/docDisplay?docLocale=en_US&docId=a00029149en_us

Please update the server firmware using the latest SPP.

Also, please change the workload profile in BIOS.

• Make the following changes in the BIOS 
  System Configuration -> BIOS/Platform Configuration (RBSU) -> Power Management Options-HP Power Profile -Maximum Performance  
  Power Management Options-HP Power Regulator- Power Profile- HP Static High Performance Mode  
  Power Management Options-Advanced Power Management Options-Collaborative Power Control -Disabled  
  Power Management Options-Advanced Power Management Options-Minimum Processor Idle Power Core State-No C-States   

Power Management Options-Advanced Power Management Options-Minimum Processor Idle Power Package                     State-No Package State.

Thanks.