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Privatly owning 2 Nimble Arrays

 
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Occasional Visitor

Privatly owning 2 Nimble Arrays

Hi Everyone,

I am currently owning 2 Nimble CS-210 arrays (a CS-210 and a CS-210x2) but having 2 small problems on both arrays.

Both arrays are complaining about having Health Check Failures. But this is not due to any hardware-/software-failures. When trying to look at these errors, and thus resolving them. I get a popup with failures, but it shows none. (as stated in this picture: https://drive.google.com/file/d/1S_pa9HuA0vI0B6pkWn7DM6fSdz6BIekB/view?usp=sharing)

Due to this error I am unable to update both arrays to the latest software from within the management UI.

I am unable to contact HPE Support, because these units are not linked to my account.

Is there anything that I can try to do to resolve these issues?

 

Thanks a lot in advance for possible help and reading my post!

 

Best Regards, Sjoerd Vinkenvleugel

3 REPLIES 3
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HPE Blogger

Re: Privatly owning 2 Nimble Arrays

Can you please post the text or images of the error here?

HPE Nimble Storage
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Occasional Visitor

Re: Privatly owning 2 Nimble Arrays

I think I got it:Nimble Error

If the picture does not work, this is the message:

 

! Health Check Failures

#      Error                          Suggested Resolution

 

 

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HPE Blogger

Re: Privatly owning 2 Nimble Arrays

Unfortunately you will need to contact Nimble Support as this error doesn't give me much info in this isolated context.  They can also get your arrays linked as needed in infosight.

Nimble support contact phone numbers 

HPE Nimble Storage