HPE Community
Array Setup and Networking
1834662 Members
2829 Online
110069 Solutions
New Discussion

Upgrade from 6.7U3 (19195723) to 7.03d fails with PSOD

 
SOLVED
Go to solution
User2020
Established Member

‎06-14-2022 08:48 AM - last edited on ‎06-15-2022 07:22 AM by

‎06-14-2022 08:48 AM - last edited on ‎06-15-2022 07:22 AM by

Upgrade from 6.7U3 (19195723) to 7.03d fails with PSOD

PSOD:

"Configuration Upgrade Failure

Failed modules:

/usr/lib/vmware/configmanager/upgrade/lib/libupgradepnicconfig.so "

Same issue when trying 7.0u2.  Any suggestions? Currently waiting on Vmware support to review logs.

Removing hpessacli didn't help.

The PSOD occurrs after loading the vmw-satp-alua module.

 

 

0 Kudos
Reply
2 REPLIES 2
Sunitha_Mod
Honored Contributor

‎06-15-2022 04:25 AM

‎06-15-2022 04:25 AM

Re: Upgrade from 6.7U3 (19195723) to 7.03d fails with PSOD

Hello @User2020, 

Thank you for reaching out to us! Can you provide more details on which HPE product you are referring to? So that we can direct your query to the correct board. 

Looking forward to your response. 

0 Kudos
Reply
User2020
Established Member

‎06-15-2022 07:19 AM

‎06-15-2022 07:19 AM

Solution

Re: Upgrade from 6.7U3 (19195723) to 7.03d fails with PSOD

Product: HPE DL360 Gen10.

VMware support suggested to first update to HPE Esx 7.0b, then to HPE Esx 7.0.3d. This allowed the upgrade to succeed.

HPE Esx 7.0b will show error about missing dependencies. You either need to remove the VIBs impacted or do an offline bundle upgrade and use the -f option to force it.

HPE Esx 7.0b:  https://customerconnect.vmware.com/downloads/details?downloadGroup=OEM-ESXI70-HPE&productId=974

esxcli software profile update -p HPE-Custom-AddOn_700.0.0.10.5.5-46 --depot=/<path here>/VMware-ESXi-7.0.0-16324942-HPE-700.0.0.10.5.5.32-Jun2020-depot.zip -f

 

Reply
The opinions expressed above are the personal opinions of the authors, not of Hewlett Packard Enterprise. By using this site, you accept the Terms of Use and Rules of Participation.