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BL460cG6 Uncorrectable PCI Express Error

 
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BL460cG6 Uncorrectable PCI Express Error

Hi

I'm getting:
Uncorrectable PCI Express Error (Embedded device, Bus 0, Device 9, Function 0, Error status 0x00000000)

on multiple BL460cG6 blades, and after that a ASR. This has accured on several Blades several times during normal operation.

Running Windosw 2008 R2 Cluster, Hyper-V.

Only added a NC325m NIC card to each of the blades.

I'm running all latest ILO, BIOS, Driver, Blade Enclose Firmware.

What can be the problem?

/Keivan
22 REPLIES 22
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New Member

Re: BL460cG6 Uncorrectable PCI Express Error

We have been getting a similar error
Uncorrectable PCI Express Error (Embedded device, Bus 0, Device 7, Function 0, Error status 0x00000000)
And then 11 minutes later
ASR Detected by System ROM

This has started occuring on BL460cG6 blades after the update to 2010.01 level firmware.
They are running PSP 8.30 and are all Windows 2008 x64 (Not R2).
We have nc382m adapters in Mezz slot 1
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Re: BL460cG6 Uncorrectable PCI Express Error

VaughanP have you been in contact with HP?

What are they saying?
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Re: BL460cG6 Uncorrectable PCI Express Error

I think is the replace motherboard.
Kind Regards,
Erdogan.
No support by private messages. Please ask the forum!

Accept or Kudo

I am HPE Employee
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New Member

Re: BL460cG6 Uncorrectable PCI Express Error

I'm waiting for HP to investigate the problem, it has been escalated to HP Engineering, so I'll just have to wait and see.
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New Member

Re: BL460cG6 Uncorrectable PCI Express Error

We have it logged with HP.
They have changed the system board on one of the affected systems and we are waiting to test this.
They have also asked us to change a bios setting for power management to force PCI-E Gen 1 support.
Will see how it goes.
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Re: BL460cG6 Uncorrectable PCI Express Error

Hi
I've updated all Firmwares and drivers and I'm still having the exact same problem. VaughanP have you figured out when the problem occurs, for us it seems to happen during intense Network activity like Backup?

Anyone from HP looking in to this problem?

/Keivan
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Re: BL460cG6 Uncorrectable PCI Express Error

We aren't seeing the issue often enough to say this has fixed it but you can try it

1- Reboot Server.
2- Launch RBSU by Pressing F9 when prompted during POST.
3- Go to Power Management Options ï   Advanced Power Management ï   PCI Express Generation 2.0 Support.
4- Press Enter and change it from â Autoâ to â Force PCI-E Generation 1â .
5- Save and Exit.
6- Monitor the Server.
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New Member

Re: BL460cG6 Uncorrectable PCI Express Error

i'am having the same problem too, after installing win 2003 and install kaspersky plus update antivirus, the server becomes hang an error on the IML says
"Uncorrectable PCI Express Error (Embedded device, Bus 0, Device 0, Function 0, Error status 0x00000000)"

i've called the hp engineer and he says that's it has got to do with the mezzanine card, they told me to shutdown the blade remove it from enclosure unplug the mezzainie card and plug it again.

hope this work.
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Re: BL460cG6 Uncorrectable PCI Express Error

We have the exact same problem.

I found this Microsoft article. http://support.microsoft.com/kb/975530

what's the possibility of a relation between this fix an our error?