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03-05-2020 06:14 AM
03-05-2020 06:14 AM
BL465 Gen8 Stuck in BIOS Loop - Not Posting
Hi,
We have a BL465 Gen8 Stuck in BIOS Loop.
It starts to boot gets to" Early System Initialization 10%" , then 40% then restarts back to 10% and keeps looping.
A couple of times it has completed post and succesfully booted to the OS, then the server just reboots shortly after.
I have installed the latest firmware :
iLO 4 - v2.73 - 11th Feb 2020
BIOS - A26 03/14/20018
Power Management Controller Firmware - 3.3
OBA Firmware is v4.90 - 11th Dec 2018
The only thing the iLO IML says "Maintenance note: CPU(s) operating at reduced performance level due to an enclosure power event."
However, the power levels seems fine in the enclosure and no other blades are affected.
The server is in a DC on the otherside of the world, so any remote stuff I can try first would useful.
Appreciate any help.
Thanks.
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03-08-2020 01:13 AM
03-08-2020 01:13 AM
Re: BL465 Gen8 Stuck in BIOS Loop - Not Posting
Hello
Please try to check the blade in another slot as well as do the below RBSU settings.
Required System Bios settings
CQHPCC
Collaborative_Power_Control
Enabled
CQHPWR
HP_Power_Profile
Maximum_Performance
CQHPER
HP_Power_Regulator
HP_Static_High_Performance_Mode
CQHPCKG
Intel_Minimum_Processor_Idle_Power_Package_State
No_Package_State
CQHPER
Intel_Minimum_Processor_Idle_Power_State
No_C-States
Share the latest IML errors, if the issue still persists.
If you feel this was helpful please click the KUDOS! thumb below!
Regards,
I am a HPE Employee.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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03-08-2020 01:16 AM
03-08-2020 01:16 AM
Re: BL465 Gen8 Stuck in BIOS Loop - Not Posting
Hello
Please try to check the blade in another slot as well as do the below RBSU settings.
Required System Bios settings
Collaborative_Power_Control----Enabled
HP_Power_Profile ----Maximum_Performance
HP_Power_Regulator -----HP_Static_High_Performance_Mode
Intel_Minimum_Processor_Idle_Power_Package_State----No_Package_State
Intel_Minimum_Processor_Idle_Power_State----No_C-States
Share the latest IML errors, if the issue still persists.
If you feel this was helpful please click the KUDOS! thumb below!
Regards,
I am a HPE Employee.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]