- Community Home
- >
- Servers and Operating Systems
- >
- HPE BladeSystem
- >
- BladeSystem - General
- >
- Firmware update with SUM
Categories
Company
Local Language
Forums
Discussions
Forums
- Data Protection and Retention
- Entry Storage Systems
- Legacy
- Midrange and Enterprise Storage
- Storage Networking
- HPE Nimble Storage
Discussions
Forums
Discussions
Discussions
Discussions
Forums
Forums
Discussions
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
- BladeSystem Infrastructure and Application Solutions
- Appliance Servers
- Alpha Servers
- BackOffice Products
- Internet Products
- HPE 9000 and HPE e3000 Servers
- Networking
- Netservers
- Secure OS Software for Linux
- Server Management (Insight Manager 7)
- Windows Server 2003
- Operating System - Tru64 Unix
- ProLiant Deployment and Provisioning
- Linux-Based Community / Regional
- Microsoft System Center Integration
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Discussion Boards
Community
Resources
Forums
Blogs
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО02-26-2019 08:01 AM
тАО02-26-2019 08:01 AM
Hello All,
I am trying to update firmware with SUM tool. I have installed SUM tool and trying to below command.
<servername>:/mnt/iso/packages # ./smartupdate add --nodes x.x.x.x type=linux
Copying sum files to /var/tmp/localsum
Add in progress.Please provide user for x.x.x.x: ljinde
Please provide password for node x.x.x.x(ljinde):
....
Failed to add x.x.x.x: Incorrect username/password.
juet-owtest:/mnt/iso/packages #
I am giving the same password which I use for loggin into this server. The same password is used for loggin as root.
Any one have any idea if there are other credentials that I need to use ?
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО02-27-2019 08:17 PM
тАО02-27-2019 08:17 PM
Re: Firmware update with SUM
Hi,
I believe you are incorrectly updating the username information.
As per the SUM user guide, it states that if the node is a Linux node and part of a Windows domain, use the format : <domain>\<username>
Pg 79 : https://support.hpe.com/hpsc/doc/public/display?docId=a00018258en_us
Regards,
Shruthi (HPE Employee)
----------------
Was this helpful? Like this post by selecting the Kudos option below!
I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]

- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО03-01-2019 03:32 AM - edited тАО03-01-2019 03:44 AM
тАО03-01-2019 03:32 AM - edited тАО03-01-2019 03:44 AM
Re: Firmware update with SUM
I am having a similar problem. I have changed the password for the user with sudo access, still get the same. Created a new user with sudo access, same error. I ran it as root and got the same error. I am unable to add my node.
I ran it with the username in the command and also like below, with all users i've tested with.
[root@node1 packages]# ./smartupdate add --nodes node1 type=linux
Copying sum files to /var/tmp/localsum
Add in progress.Please provide user for node1: root
Please provide password for node node1 (root):
....
Failed to add xpsnwy0042: Incorrect username/password.
---------------------------------------------------------------------------------
Per your comment above: These boxes are not on a Windows domain. The user guide is not helpful for this failure. Is there something else to try or a workaround that will get this update running to get my server Firmware updated?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО03-01-2019 03:53 AM
тАО03-01-2019 03:53 AM
SolutionWork around for you:
if the server you are doing the update on is the one you are running the commands on, use localhost.
./smartupdate add --nodes localhost
this seems to bypass the user/password issue I was having. I will update if I have any issues. But I finally got the node added... and the inventory is currently running. Just don't add username=user password=password1 on the end of the command. Just run it outright.
./smartupdate inventory --nodes localhost --baselines /dir/2018.09.0/packages
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
тАО03-04-2019 04:58 AM
тАО03-04-2019 04:58 AM
Re: Firmware update with SUM
Thank you @UKEngineer . The solution worked. I am able to add the nodes and inventory and deploy. But when I tyr I get below output. I am not sure if this because ythe server is up to date or am I missing something.
uet-owtest:/mnt/iso/packages # ./smartupdate add --nodes x.x.x.x
Copying sum files to /var/tmp/localsum
Add in progress.Please provide user for x.x.x.x: root
Please provide password for node x.x.x.x (root):
.................
Added x.x.x.x. Ready to start inventory.
uet-owtest:/mnt/iso/packages # ./smartupdate inventory --nodes x.x.x.x --baselines /mnt/iso/packages
Copying sum files to /var/tmp/localsum
Inventory in progress.....................
Successful inventory on node x.x.x.x. Node already at baseline version.
Successful inventory on baseline /mnt/iso/packages
Version: 2018.11.0
Name: Service Pack for ProLiant
uet-owtest:/mnt/iso/packages # ./smartupdate deploy --nodes x.x.x.x
Copying sum files to /var/tmp/localsum
Deploy in progress.......
1. x.x.x.x
Status: No applicable component found.
uet-owtest:~ # dmidecode | grep -i product
Product Name: ProLiant DL360p Gen8
String 2: Product ID: 654081-B21
uet-owtest:~ # dmidecode | grep -i firmware
Firmware Revision: 2.61
Status: Firmware-detected hardware failure
Power Management Controller Firmware
Power Management Controller Firmware Bootloader
Server Platform Services (SPS) Firmware
uet-owtest:~ #
I am updating with P11740_001_spp-2018.11.0-SPP2018110.2018_1114.38.iso