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HPE Blade 460c G9 server issue

 
Athmane_Moundji
Occasional Contributor

HPE Blade 460c G9 server issue

Hello , 

We have two HPE blade 460c G9 with same situation (Down) with error : Server Critical Fault (Service Information: Runtime Fault, System Board, AUX/Main EFUSE Regulator 1 (11h)). Any idea please ?  

 

Best Regards

5 REPLIES 5
Suman_1978
HPE Pro

Re: HPE Blade 460c G9 server issue

Hi,

After an HPE c-Class BladeSystem Onboard Administrator (OA) is rebooted, which will also occur after updating OA firmware, some server blades may power off, reporting the following in the Integrated Management Log (IML):

Critical,1041,78,0x0014,System Error,,,09/05/2020 04:38:39,194: Server Critical Fault (Service Information: Runtime Fault System Board AUX/Main EFUSE Regulator 1 (01h) P12V Main/AUX Regulator 1 (04h))

See if this article helps you resolve the issue?
Advisory: HPE BladeSystem - c-Class Server Blades May Power Off After an Onboard Administrator Reboot, and Will Not Power On Without a Reset

HPE Onboard Administrator Software.

Thank You!
I work with HPE but opinions expressed here are mine.
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Athmane_Moundji
Occasional Contributor

Re: HPE Blade 460c G9 server issue

@Suman_1978 

Hello ,

Thank you for the feedback , unfortunately we have same status the two Blades still down. Any other idea ? please 

Best Regards

Suman_1978
HPE Pro

Re: HPE Blade 460c G9 server issue

Hi,

Sorry to hear that, may be you need to perform the basic troubleshooting.

BL460c Gen9 Server Blade - Support Guides
Unable to post or boot to operating system after firmware upgrade

Thank You!
I work with HPE but opinions expressed here are mine.
Recent Support Video Releases



I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
Accept or Kudo
Suman_1978
HPE Pro

Re: HPE Blade 460c G9 server issue

Hello @Athmane_Moundji 

Let me know if you were able to resolve the issue.

If you have no further query and you are satisfied with the answer then kindly mark the topic as Solved so that it is helpful for all community members.

Thankyou
Suman



I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
Accept or Kudo
Athmane_Moundji
Occasional Contributor

Re: HPE Blade 460c G9 server issue

Hello, 

Thank you for following . Status still the same . We have request motherboard and waiting dispatch . once replaced I will update with status .

Best Regards