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4 weeks ago - last edited 4 weeks ago by support_s
4 weeks ago - last edited 4 weeks ago by support_s
replacement procedure for Oneview managed Flex 10 / flex 10D Virtual connect module
Afternon all.
I have a C700o chassis rnning several production critical bl460Cgen 9's.
It has 2 flex 10 / Flex10d VC modules and the module in Bay 1 is failed with all links down.
VCSU health check had the folloowing output :
(22220)[VcsuCore.cpp:5938] : Failed to get the IP Address for bay 1
[Tue Sep 09 11:47:03 2025] (22220)[VcsuCore.cpp:5944] : Bay 1 IP Address is *.*.*.* and type is Not Reachable
[Tue Sep 09 11:47:03 2025] (22220)[VcsuCore.cpp:620] : Failed to get Bay IP address, trying again
[Tue Sep 09 11:47:25 2025] (22220)[LocalIp.cpp:92] : Failed to connect, errno = 2
[Tue Sep 09 11:47:25 2025] (22220)[VcsuCore.cpp:5938] : Failed to get the IP Address for bay 1
[Tue Sep 09 11:47:25 2025] (22220)[VcsuCore.cpp:5944] : Bay 1 IP Address is *.*.*.* and type is Not Reachable
[Tue Sep 09 11:47:25 2025] (22220)[VcsuCore.cpp:620] : Failed to get Bay IP address, trying again
[Tue Sep 09 11:47:26 2025] (22220)[VcsuCore.cpp:633] : Get Bay IP call failed all retries
[Tue Sep 09 11:47:26 2025] (22220)[VcsuCore.cpp:1035] : fillEnetTrayinfo failed
[Tue Sep 09 11:47:26 2025] (22220)[VcsuCore.cpp:1071] : [GB8930Y2LW:1] Failed to get the Enclosure tray Info
[Tue Sep 09 11:47:27 2025] (22220)[VcsuCore.cpp:5944] : Bay 2 IP Address is *.*.*.* and type is IPv4
[Tue Sep 09 11:47:28 2025] (22220)[VcsuSsh.cpp:143] : Connection established to *.*.*.*
[Tue Sep 09 11:47:28 2025] (22220)[VcsuSsh.cpp:163] : Successfully established session to *.*.*.*
[Tue Sep 09 11:47:29 2025] (22220)[VcsuCore.cpp:655] : Bay 2 Firmware Version: 4.63 2018-08-21T19:09:38Z
[Tue Sep 09 11:47:31 2025] (22220)[VcsuCore.cpp:2052] : Module not present in bay 3
[Tue Sep 09 11:47:32 2025] (22220)[VcsuCore.cpp:2052] : Module not present in bay 4
[Tue Sep 09 11:47:34 2025] (22220)[VcsuCore.cpp:2052] : Module not present in bay 5
[Tue Sep 09 11:47:34 2025] (22220)[VcsuCore.cpp:2052] : Module not present in bay 6
[Tue Sep 09 11:47:35 2025] (22220)[VcsuCore.cpp:2052] : Module not present in bay 7
[Tue Sep 09 11:47:36 2025] (22220)[VcsuCore.cpp:2052] : Module not present in bay 8
[Tue Sep 09 11:47:36 2025] (22220)[VcsuCore.cpp:1117] : Domain configuration is present
[Tue Sep 09 11:49:36 2025] (22220)[VcsuCore.cpp:1131] : This is primary enclosure
I would like to know the process for replacing the failed VC including what I will need to do to ensure it is properlly configured by oneview once the physical replacement has occured.
I would also like to know if any of this would be disruptive or not.
Thanks in advance for the info..
Andrew
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4 weeks ago
4 weeks ago
Re: replacement procedure for Oneview managed Flex 10 / flex 10D Virtual connect module
Hi @AndrewR2 ,
Please follow these-
a. Please check whether network configuration issue for Bay 1 and Bay 2 or the VC Modules are failed.
b. Please check LEDs notification on VC, Is it detecting in OneView?
c. If you are sure that the VC module is failed. Call HPE support and get the new compatible module and install it.
d. Please check the new module is listing in OneView. Configure the IP address.
Regards,
Shiva_jr
I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]

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3 weeks ago
3 weeks ago
Re: replacement procedure for Oneview managed Flex 10 / flex 10D Virtual connect module
HI @shiva_jr
Replaced the module after confirming it was definitelly failed by reseating it several times and the ip address was configured by EBIPA.
The rest of the configuration was automated by Oneview so was much less complicated than I thought it would be.