Request Letter/Certificate of Volatility for HPE ProLiant DL360 Gen10 Server

[mlong7]

We are using the (Part No. 867963-B21) in our instrumentation suites. In order to bring this material into our secure areas, we need to document the types of memory in the device and use for that memory. This is usually captured in a Letter or Certificate of Volatility (LOV/COV). Can you please reply with the LOV/COV for the server?

I have emailed ISS LOV Requests at isslovrequests@hpe.com already, but I did not recieve a reply.

PLEASE HELP!

[BPSingh]

Greetings!

I understand that you have already raised a request through isslovrequests@hpe.com however still awaiting an update.

Please contact HPE support so that the concerned team can be engaged to get this work done.

[mlong7]

@BPSingh 

Is there an HPE support email address or phone number where I can contact them directly?

I've tried calling and emailing before, but I did not get a response...

[Parvez_Admin]

Hi @mlong7 ,

Please use the links below to find the phone number for your region:

Call HPE Product & Solution Support

You can also Chat with HPE Support using this link : Chat with Support

Also adding the link to HPE Pre-Sales team, they may also be able to help you.