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01-23-2022 11:47 PM - last edited on 01-29-2022 04:56 PM by support_s
01-23-2022 11:47 PM - last edited on 01-29-2022 04:56 PM by support_s
Server Critical Fault BL460c Gen 9
how to fix
Server Critical Fault (Service Information: Runtime Fault, System Board, AUX/Main EFUSE Regulator 1 (01h) P12V Main/AUX Regulator 1 (04h))
My server autoshutdown like 2 3 hour running after normal running. HPE support say it bios is too old and have to update. But cant update due on the site HPE support say i must have warranty to download new bios. i think it should be free for bios update because we already buy thier product. To renew warrarty it really painfull because authorize dealer wont understand what i actually want. they just qoute us replacing part and services. i just want to renew warranty and have access to download new bios only. but worse i dont think this is old bios issue. that why i only want to update new bios to see it can resolve the problem or not. now i just hope authorize dealer to get new quote base my request accordingly. in mean time i try to find other solution.
Any Idea from comunity? thank in advance
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01-27-2022 04:45 PM
01-27-2022 04:45 PM
Re: Server Critical Fault BL460c Gen 9
Hello,
System board needs to be replace.
Let me know if the issue persists.
If you feel this was helpful please click the KUDOS! thumb below and accept the solution.
Regards,
I am a HPE Employee.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]