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06-14-2022 02:34 AM - last edited on 06-15-2022 08:15 PM by support_s
06-14-2022 02:34 AM - last edited on 06-15-2022 08:15 PM by support_s
Server Critical Fault (Service Information: Bad Fuse, System Board, P12V Main/AUX Regulat
i have this problem :
Server Critical Fault (Service Information: Bad Fuse, System Board, P12V Main/AUX Regulator 1 (40h))
some serversblads in the chassis is down with this error, other work but it like after some time another serverblad is down with the same error.
can any one help me please ?
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06-15-2022 06:17 AM
06-15-2022 06:17 AM
Re: Server Critical Fault (Service Information: Bad Fuse, System Board, P12V Main/AUX Reg
Hello,
You may refer to this advisory and see if this is of help.
Regards,
I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[All opinions expressed here are mine, and not official statements on behalf of Hewlett Packard Enterprise]

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06-15-2022 09:12 AM - last edited on 06-15-2022 08:13 PM by Sunitha_Mod
06-15-2022 09:12 AM - last edited on 06-15-2022 08:13 PM by Sunitha_Mod
Re: Server Critical Fault (Service Information: Bad Fuse, System Board, P12V Main/AUX Reg
Hello,
i did the steps in the CUSTOMER ADVISORY document but the problem is still the same.
Server Critical Fault (Service Information: Bad Fuse, System Board, P12V Main/AUX Regulator 1 (40h))
Best regards.
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06-16-2022 07:31 AM
06-16-2022 07:31 AM
Re: Server Critical Fault (Service Information: Bad Fuse, System Board, P12V Main/AUX Reg
Hello,
As the issue is not resolved after performing the steps in the advisory, it is recommended to contat HPE Support using the support case manager describing in detail the steps performed and the result that was actually seen for further assistance,
Regards,
I work at HPE
HPE Support Center offers support for your HPE services and products when and how you need it. Get started with HPE Support Center today.
[All opinions expressed here are mine, and not official statements on behalf of Hewlett Packard Enterprise]

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06-16-2022 08:42 PM
06-16-2022 08:42 PM
Re: Server Critical Fault (Service Information: Bad Fuse, System Board, P12V Main/AUX Regulat
Hello,
This issue is addressed in the below advisory.
https://support.hpe.com/hpesc/public/docDisplay?docLocale=en_US&docId=a00115963en_us
If the issue is still the same, please efuse the blade server.
1. Power Down the server.
2. Login to Onboard Administrator with Administrator privileges using the OA CLI.
3. Enter the command: RESET SERVER X where [X = bay number].
4. Wait for the reset to happen and once the entire server information loads up in OA, power on the server and check the status in OA.
If the issue persists, please log a case for further troubleshooting.
Thanks.
[Any personal opinions expressed are mine, and not official statements on behalf of Hewlett Packard Enterprise]
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06-23-2022 02:18 PM - last edited on 06-23-2022 08:20 PM by Sunitha_Mod
06-23-2022 02:18 PM - last edited on 06-23-2022 08:20 PM by Sunitha_Mod
Re: Server Critical Fault (Service Information: Bad Fuse, System Board, P12V Main/AUX Reg
Hello thank you for your respone, stil the same probleme i can't open a support case becose is out of warrany.
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07-06-2022 02:12 PM - edited 07-06-2022 02:12 PM
07-06-2022 02:12 PM - edited 07-06-2022 02:12 PM
Re: Server Critical Fault (Service Information: Bad Fuse, System Board, P12V Main/AUX Reg
Is there a reason you can't put the server under a support contract if its still supporting a production application? I've got a lot of servers (ProLiant BL/DL/ML G7-Gen9) under an HPE support contract and a subset of DL360 G7 servers with D2600 enclosures under a 3rd party support contract with Park Place Technology (cheaper than HPE).