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05-15-2008 02:59 AM
05-15-2008 02:59 AM
I have a HP Compaq Desktop D503S 2.4ghz. I cannot get my Broadband connection working through the Ethernet port. When I plug in my cable, the lights are on (around the port) however the system is not picking the connection. I noticed that through my hardware scanm the Ethernet Controller has a question mark against it. How do I correct this issue?
Anither message I find is "The drivers for this device are not installed. (Code 28)"
Anither message I find is "The drivers for this device are not installed. (Code 28)"
Solved! Go to Solution.
3 REPLIES 3
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05-15-2008 10:56 AM
05-15-2008 10:56 AM
Solution
Well, this isn't a wireless card issue, and without knowing which OS and specifically which network card you have (since I can't find a reference to a D503s anywhere), you probably need a driver for your network card.
This driver -- http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=US&swItem=PSG_I19128-102605&prodTypeId=12454&prodSeriesId=408710 -- is probably the most common for late-model HP units.
This driver -- http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=US&swItem=PSG_I19128-102605&prodTypeId=12454&prodSeriesId=408710 -- is probably the most common for late-model HP units.
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05-16-2008 03:42 AM
05-16-2008 03:42 AM
Re: Ethernet Controller not working
Thanks Alan
Your information has led me to learn some valuable information and links. I have since discovered that the system model I have is in fact a HP d530 SFF(DU875PA).
I have installed a network card however ideally I wanted to get the defaul ethernet controller working to keep the slot free for other PCI cards.
I will continue to search for the correct driver. The one you recommended did not work.
Persistance beats resistance.
Thanks
Your information has led me to learn some valuable information and links. I have since discovered that the system model I have is in fact a HP d530 SFF(DU875PA).
I have installed a network card however ideally I wanted to get the defaul ethernet controller working to keep the slot free for other PCI cards.
I will continue to search for the correct driver. The one you recommended did not work.
Persistance beats resistance.
Thanks
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05-16-2008 06:50 AM
05-16-2008 06:50 AM
Re: Ethernet Controller not working
Sounds good... here's the network driver page. http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=316715&prodTypeId=12454&prodSeriesId=316713&swLang=13&taskId=135&swEnvOID=1093#11395
It looks like you'll have to identify whether you have a broadcom or an intel card.
It looks like you'll have to identify whether you have a broadcom or an intel card.
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