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Re: HP DV6000z: problem with install bluetooth function

 
Vu Lam
Occasional Contributor

HP DV6000z: problem with install bluetooth function

When i install HP Integrated Module with Bluetooth wireless tecnology driver, the message "no Bluetooth device was detected. Pls make sure that your Bluetooth device is plugged in properly and click Ok to continue installation. Click Cancel to continue installation without the Bluetooth device" appear and i can't install BT driver. I chose Cancel and then after install, I click to Bluetooth icon that the text "Bluetooth device not found. Pls verify that your bluetooth device is properly connected and turned on." appear. I don't know to connect and turn on the Bluetooth device.

Pls help me about this, thanks friends alot. I'm dead tired.
2 REPLIES 2
JANIK
Frequent Advisor

Re: HP DV6000z: problem with install bluetooth function

I se that you have a configured to order notebook (cto) first verify the specifications of your notebook and look if there´s an integrated bluetooth divice, if it doesn´t tha´s tha reason why when you try to install the divece is not found.
You can also look in th device manager if the device is detected, you will see de BT logo.
if it doesn´t appear here either to hve no BT device and you will have to install an external divice.
check this link to for more information
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00583172&cc=us&lc=en&dlc=en&product=3224052&dlc=en〈=en
hope it helps!!
JANIK
Frequent Advisor

Re: HP DV6000z: problem with install bluetooth function

I see that you have a configured to order notebook (cto) first verify the specifications of your notebook and look if there's an integrated bluetooth device, if it doesn't tha's tha reason why when you try to install the divece is not found.
You can also look in the device manager if the device is detected, you will see de BT logo.
if it doesn't appear here either you have no BT device and you will have to install an external device.
check this link to for more information
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00583172&cc=us&lc=en&dlc=en&product=3224052&dlc=en〈=en
hope it helps!!