unable to physically switch wireless on my 6910p

[timmy smith]

hi all,

Im unable to physically switch my wireless on as the tocuh bar facility on the 6910p is not functioning.

does anyone know another way to switch it on?

thanks

[Chacho Rodriguez]

Hello everyone. A group of us are working on a solution, and would greatly appreciate your help! Please, just take a moment to send the following information to hp.consumers@gmail.com :

- Your name
- Your location
- Your model
- Your problem
- Your experience with HP so far in finding a solution

Every letter is greatly appreciated, and helps us to help you! You will receive a reply within only a short while with some more information on what is being done to find a solution. Thank you very much for your help.

[Paul DesOrmeaux]

I am having the same problem. HP6910p. Was there an answer to this?

[Dale Finn]

I have the same issue with my Compaq 6910p

[Lene Samaniego]

Hi. I have the same problem with my HP 6910p. I cannot physically turn on the wireless button but the other buttons works well. Has anyone figured this out? Would really appreciate a response. Thanks

[Jay Levin]

Same problem! I was told that 100 days out of warranty means I must pay or go online for a chat with a technician. Chat link does not work! Called again and was told abruptly that my refusal to pay made me ineligible to speak to someone. Supervisor was more polite, but also not helpful.

Since this is clearly a pervasive issue (mine is a tx1417cl) I would have thought that customers would get the kind of service that HP would want in order to keep customers.

Not sure what to do next. I don't think that HP is playing fair with this issue.