Wireless not working

[Wireless dont work]

Ive a HP dv6020ea with Windows Xp. The problem is that mi Wireless card is not working any more. The light remains always in red and the Broadcom 802.11b/g WLAN card doesnt appear in the Device Manager menu. What can i do?? Thanks!

[Lucky Luciano]

Did you check if it is not turned off in BIOS?

[Jorge Pinto Leite]

Hi

Does any unknown device appears in Device Manager? The red light suggests that the wireless adapter is recognized by XP, but has no drivers installed.

If you have an unknown device remove it and install it again.

Good luck
Jorge

[Jean Paul Vieira]

Guys, there are a lot of people with this problem. It seems to be related to a update, because everybody had it working until march and then it stop working.
I am studying the case.

[akl]

See this thread here:
http://forums1.itrc.hp.com/service/forums/questionanswer.do?threadId=1104931&admit=-682735245+1185052855628+28353475

For me the following works:

1. You run into the "wireless is gone" situation, e.g. after automatic Standby.
2. Now disable WLAN manually (switch off using the WiFi button).
3. Force Standby (close the case and wait until all lights after off, which may take some seconds).
4. Switch on the WLAN button again.
5. Afterwards (not before) open the case again and press some button in order to wake up the notebook again.

WLAN will be back.

[HPFIXWIRELESSFREE]

http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=c01087277

The Link above explains the recall. The Computer Models and the issues for this recall. Wireless Card Malfunction is Number 1 on the list.

Dealing with tech support.

Hp Tech support is driving to minimize any chance of them having to pay for new parts. In saying this.
If your Wireless Card Is not in Device Manager and You have an Amber Light When the Wireless Switch is in the ON positions. This is a Malfunction With the motherboard and not the Wireless Card.