Troubleshooting - Receiving 403 API Errors in HPE GreenLake for Compute Ops Management

[Mark-S]

Receiving 403 API Errors in HPE GreenLake for Compute Ops Management

Symptom:
An 403 API error occurs after logging in to Compute Ops Management when selecting any links or pages

Cause:
User does not have Role added for Compute Ops Management.

Action:
Try the following solution:

From HPE Greenlake using Administrator Account

• Select Assign Roles from Assign User Access
• Check the Assigned User to see current Roles, if no Compute Ops Management Role
• Select Create Assignment
• Select the User under Search Users
• Select Add Roles
• Select Compute Ops Management and check Box for intended Role (Administrator, Operator, Observer)
• Select Add
• Select Create Assignment

Assigments should now show a Role for Compute Ops Management for that User

[JR1980-IT]

Yes I have faced this problem recently and was not aware that the permissions were part of the problem.

I will go back and check this to determine if that was my partiular problem.

thanks

JR