4210 - ASSERT: SubBoards mismatch

[mike_zeppelin]

Hi,



Just unpacked a 4210 52-port switch (3CR17334-91) and decided to upgrade it to the latest firmware V3.01.09. I managed to upload OS V3.01.09s56 and Bootrom V4.06. This all went well. But, when I use the built-in web page I get "ASSERT: SubBoards mismatch." and the Device View now displays "3Com Switch 4210 52-Port Software Version 3Com OS V3.01.09s56: Device Unrecognized."



Any ideas? Or should I roll it back to V3.01.05?



Thanks



Mike

[der.Vogt]

Good morning,



the temporary fix is reverting to the older release, I will try what I can do today to provide the needed CLI commands to recover the faulty web files...

with kind regards



Dennis Vogt

[mike_zeppelin]

I restored the 4210 switch to OS V3.01.05s56 using s4o03_01_05s56.app and s4p01_04.web.



Plus I had to clear my browser cache.

[der.Vogt]

good to hear that the hotfix workes, here for everybody that has the problem, this is a serial capture to revert to the previous firmware release as a hotfix:



***********************************************************

* *

* Switch 4200G 12-Port BOOTROM, Version 2.00 *

* *

***********************************************************



Copyright (c) 2004-2007 3Com Corporation and its licensors.

Creation date : Nov 20 2007, 17:02:48

CPU Clock Speed : 200MHz

BUS Clock Speed : 33MHz

Memory Size : 64MB

Mac Address : 001ac172df00





Press Ctrl-B to enter Boot Menu... 4



password:





BOOT MENU



1. Download application file to flash

2. Select application file to boot

3. Display all files in flash

4. Delete file from flash

5. Modify bootrom password

6. Enter bootrom upgrade menu

7. Skip current configuration file

8. Set bootrom password recovery

9. Set switch startup mode

0. Reboot



Enter your choice(0-9): 2



Select application file to boot

1. Set application files

2. Set configuration files

3. Set web files

0. Return



Enter your choice(0-3): 1

File Number File Size(bytes) File Name

=============================================================================

1(b) 3393003 s3t03_02_00s168.app

2(*) 3392694 s3t03_02_00s56.app

Free Space: 7847936 bytes

(*)-with main attribute

(b)-with backup attribute

(*b)-with both main and backup attribute Please input the file number to change: 1 Please input the file attribute (main/backup):backup



Select application file to boot

1. Set application files

2. Set configuration files

3. Set web files

0. Return



Enter your choice(0-3): 3

File Number File Size(bytes) File Name

=============================================================================

1(*) 958433 s3v02_00.web

Free Space: 7847936 bytes

(*)-with main attribute

(b)-with backup attribute

(*b)-with both main and backup attribute Please input the file number to change: 1 Please input the file attribute (main/backup):main



Select application file to boot

1. Set application files

2. Set configuration files

3. Set web files

0. Return



Enter your choice(0-3): 0





BOOT MENU



1. Download application file to flash

2. Select application file to boot

3. Display all files in flash

4. Delete file from flash

5. Modify bootrom password

6. Enter bootrom upgrade menu

7. Skip current configuration file

8. Set bootrom password recovery

9. Set switch startup mode

0. Reboot



Enter your choice(0-9): 0





Starting......



with kind regards



Dennis Vogt

[atus]

I have the same problem, but it didn't work with any of the download-able firmwares.



I tried 3.1.10 first, then 3.1.9, then 3.1.4 then 3.1.5.

Both tries were 56 bit DES firmwares, and one more other (don't know which version) with 168-bit.



I also upgraded the boot ROM to the latest (4.0.7).

No luck.



I always used the package shipped web interface.



What else can I possibly do to (re)gain access to the web interface?



Unfortunately the flash can not hold two app file, so I had to delete the original one, and I didn't backed it up before the upgrade. (the first two upgrade went fine with 26 port switches)



Thanks in advance,

Atus